The Catalyst by Softchoice
A podcast about unleashing the full potential in people and technology.
When people and technology come together, the potential is limitless. But while everyone is used to hearing about the revolutionary impact of tech, it can be easy to forget about the people behind it all. This podcast shines a light on the human side of innovation, as co-hosts Aaron Brooks and Heather Haskin explore and reframe our relationship to technology.
The Catalyst by Softchoice
Microsoft Copilot – a year of transformation: Insights from Rekha Narang
In this special episode, host Heather Haskin dives deep into the world of AI-driven digital transformation with Rekha Narang, Director of Partner Technology at Microsoft. Rekha provides an inside look at the evolution of Microsoft Copilot, a tool that has transformed how organizations work, collaborate, and deliver results.
They explore Copilot’s journey from its launch in November 2023 to its game-changing impact today, as well as the crucial role diversity, inclusion, and partnerships have played in this transformation. Rekha also shares personal leadership insights and looks ahead at what’s next for Copilot.
Tune in to learn more about how Microsoft Copilot is reshaping industries, empowering teams, and redefining the future of work.
This episode is brought to you by Microsoft. Unlock the potential of Copilot for Microsoft 365 and see how it can transform your operations with a Copilot Readiness Assessment from Softchoice. Visit softchoice.com/copilot to learn more.
Featuring: Rekha Narang, Director, Partner Technology Microsoft
The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.
This episode is brought to you by Microsoft. Unlock the potential of Copilot for Microsoft 365. See how it can transform your operations with a copilot readiness assessment from Softchoice. Visit softchoice.com/copilot to learn more.
Heather Haskin:You are listening to the Catalyst by Softchoice, a podcast about unleashing the full potential in people and technology. I'm your host, Heather Haskin. How has AI impacted the way you work, collaborate, or solve problems in the last year? This type of question drives many of the discussions we have on this podcast, and I think for many organizations, one answer lies with a powerful tool, Microsoft Copilot. Copilot is transforming the way teams work, how decisions are made, and the experiences we deliver to customers every day. To explore this, I'm joined by Rekha Narang, Director of Partner Technology at Microsoft. Rekha has been at the forefront of this transformation, and today, she'll share how CoPilot is not only changing industries, but also the lives of the people who use it. Rekha, welcome to The Catalyst. Thank you, Heather. Happy to be here. It's really exciting to get a chance to talk to you. My biggest question in the beginning is always to ask a little bit about your background and journey. What brought you into tech leadership, and what impacted finding your path there?
Rekha Narang:Thanks for the question, Heather. I think that I've actually always had a bit of a gravitational pull towards leadership. And I'm talking about even at a really young age. I like to think of myself as somebody that could always be counted on to get a thing done, whether it was like within family or school or work, and I think that's a big dimension of leadership. And I do take a lot of pride and joy in accomplishing things together. And I think the other leadership trait that I was thinking about is, I love looking into the future and anticipating things. So things I could go really right. So opportunities and what do we need to do to be ready for those? And also how to be prepared for risks that we might encounter along the way. And those are just things that are really in my DNA, just kind of reflecting on my career journey. I started tech as soon as I graduated as an engineer in 1998. So in another century, that was during the tech boom and the, Even though I didn't have deep programming skills, I was hired at a technical consulting firm and learned my tech skills on the job. They hired me based on capability and being a learn it all, which I reflected on now as a hiring manager. I really appreciate like how forward thinking that was. I think that's a really important thing for us to internalize as leaders through this AI transformation. So really fortunate to have that opportunity. And, you know, when I think about my early days of my career, even though I was like an individual contributor, like I was an individual technical consultant, my job was billable hours, delivering on the contract. I was always more concerned with doing whatever it took to deliver a great outcome. Always lifting my head up a little bit, concerned about what was happening at different altitudes. And I really think it was that aspect and that of my mindset and my approach that kept propelling me forward. Right now, what I'm doing today, I lead a team of cloud solution architects at Microsoft. We serve partners across Latin America, the U. S. and Canada, and we're really there to drive co pilot through our partner ecosystem. And quite honestly, I think at the stage of my life, I found my dream job, which is pretty exciting. I always say I'm not there to tell My team had to do their job. They know how to do their job better than anybody. I'm there to help drive the strategy, to help unlock their potential. And I learned something in every conversation I have with them.
Heather Haskin:I think it's really important what you mentioned that you had the view of looking forward, but also assessing risk and then always getting into that detail and, and understanding the nitty gritty to find what is the best business outcome. That's really important. Cause I think that spans. It's all different avenues of what we do in the technology space. It's really inspiring to hear. If you were to put together a personal purpose statement that has driven your leadership at Microsoft, would you say that you have something in mind to share with us?
Rekha Narang:I do, and I think I've really gotten to a crisp kind of purpose statement in the last couple of years. And I think it's kind of two sentences. The first is to be a leader that helps people achieve things that they might not see as possible for themselves. And I like to think of myself in that regard, inside and outside of the workplace. Second is to be a leader that people want to work with to achieve big things. I love that, to be a leader that people want to work with to achieve big things. You're not really leading if people don't want to be a part of it, so that's pretty important.
Heather Haskin:Well, I have so many questions about Copilot. I'm excited to be diving in a little bit more. Yeah. I'd love to hear some of the evolution. How has Copilot grown from just an innovative concept to a game changing tool in AI?
Rekha Narang:I love thinking about this. I think right now we're at a place where both of these things are true. The first is we've come a really long way since CoPilot was announced in March, 2023. It's actually really hard to believe like how not long ago that was. We're also still really early in realizing all the benefits that it has to offer. We're still early in the cycle, but so much has happened and we have a lot of product truth here that can really drive amazing outcomes. I do like to think of myself as an early adopter. So I, I pushed to get one of the initial licenses. I dove right in and I was reflecting on remembering the moment where the potential of this technology really hit me. And that was before I had my co pilot license. And I think we were all there. We were all experimenting with chat GPT, right? Doing some gimmicky things, fun things, helpful things, personal lives. It didn't really take much to convince me and many others that, okay, this is a seismic shift, right? This is something very different. Now, when I got my hands on. My M365 co pilot license at work embedded in Teams. That was something altogether different. And I just wanted to share a story where, God, we probably wind back the clock quite some time ago when I first got my license. I was on an internal call. It was a workshop, it was one of those long virtual workshops that we've all been a part of, where we're trying to tackle big problems and ideate and strategize and do all the things in a virtual session. And I think I was the only person on the call who had it, right, because I was part of the early adopter program. And meeting was facilitated by one of our managers, great engaging call, we were talking through lots of stuff. And of course, and at the end, we're wrapping up, he's like, okay, please give me a bit of time. I'm going to need to spend a bit of time summarizing. And we'll get back to some next steps. And what I was doing while he was saying that as I was conversing with co pilot, asking it to do just that and prompting it, that was really early. My prompting at that point, I probably could have done a better job, but what I was able to kind of just drop in the chat window for everybody was, I think work that he would have spent the next few days doing, and it did a pretty good job. So again, that was an, Oh my God moment, like really early on. And what I was reflecting on in that moment was possibilities for the future. But then also reflecting back on my past, right? Because I, I have spent so much time with pride, summarizing, synthesizing, looking for patterns, connecting dots. I coined that as one of my strengths. But the time that I had to spend through my career, like leading really big initiatives, I spent a lot of money, a big part of my career driving big programs, like personal time after hours, doing all that work when, yeah, I probably could have done a better job being a All right. And I just had that moment of, Oh my goodness, what a game changing technology, life changing. And the other thing is, I didn't feel like, Oh, that would have taken my job. It just would have allowed me to do the things I never got time to do, which is like the deeper strategic planning, the risk management, like all the stuff that I wanted to spend time on. So you think about getting to the utility of it, like it happened very fast, right? So getting the stuff into people's hands is just so important.
Heather Haskin:Adoption, that's the part that I always like to think about. You can have an incredible tool and then you have to figure out how to get people to realize it and utilize it in the ways that will really bring them their strengths. I would love to know what were some of the biggest challenges you faced during that time as you were early adopting. Was there anything that you ran into that really caused some challenges internally? Not being
Rekha Narang:cheeky here, I think one of the biggest challenges was there was a lot of FOMO and people were really desperate for it. It's an interesting thing to reflect on actually, because we want to equalize with this technology, right? So creating that level playing field, you could really see the difference. But I think to your point about adoption and getting over that experimentation hump, that's what we all need to lean into. So like what I'm trying to be really cognizant about is if I have a problem that I'm thinking about, I'm just going to go ask and see how this can help me catalyze this. So it's building new habits and a paradigm shift is not easy. So we can't trivialize the time that we need to put in to drive this adoption to experiment. I'm encouraging people in every forum I can possibly get my hands on. Just dive in. Just try. You're not gonna break it.
Heather Haskin:My favorite thing is when I'm talking to my children and I see them typing and I realize They're using AI right now while I'm talking to them on their phones. And it's become a habit for them. They've adopted it so quickly. So as generations come forward into the job market, it'll be amazing to see how they get better and better at using these tools. I'd love to hear also a little bit about. How has CoPilot been received now that you've got your early adopters in place by your general internal users and how you guys have transformed maybe some of the use cases throughout the time that you've been using it?
Rekha Narang:I think we're still experimenting. We're still working through adoption. Like now everybody's empowered with it. So we certainly come together and we're sharing ideas. We're making sure that we are collaborating, leveraging co pilot, we're sharing prompts. Like we have a whole bunch of internal initiatives to make sure that we're getting better together. One of the. The interesting use cases is leveraging co pilot to help with management cycles. So again, not to replace the work that we do as humans, but we all feel that heavy lift required to really synthesize and summarize your impact, to kind of feed that performance management discussion. And we've had like a huge body of work done to help people leverage, like, like scan through my files, tell me what I've been up to, things like that, which is so powerful, right? As an additional input to, to moving through cycles like that. So laws of experimentation. We're looking at like, how can we leverage Copilot to support our quarterly business reviews and servicing insights. So we're trying all kinds of things, which is super exciting. And I think from my vantage point and what I do every day, I want to be leading in that regard and make sure that my team is the hub of innovation and experimentation, which is a great place to be.
Heather Haskin:That is a great place to be. I'd love to hear how Copilot has grown from an innovative concept through some of the key metrics that you might be able to share
Rekha Narang:today. Thank you. I don't want to bore you with stats, but I think the numbers tell a pretty compelling story. So some stats across our research of early adopters that have stood out that I'd love to share is 70 percent of co pilot users said they were more productive. 68 percent said improve the quality of their work. And again, as an avid user, like these really ring true for me. Overall users were 29 percent faster in a series of tasks between searching, writing, and summarizing, and again, like you think about time savings. That's huge. And I definitely feel that users were able to get caught up on missed meetings nearly four times faster. And if I just personalize that one for me, it's not even just about the speed of getting caught up. It's what actually getting caught up because I don't know about you and everyone else listening, but I have the best intentions to go back and listen to recording meetings. It never happens. I don't have that much time in my day, but now I can be like, okay, I'm not going to be there. Summarize. So that's been a big game changer for me personally. 64 percent of users said Copilot helps them spend less time processing email. 85 percent of users said Copilot helps them get to a good first draft faster. Again, to personalize that one getting to a good first draft. It's not even about the time. It's about the mental load That's sitting on my to do list to get over that inertia of starting. So huge. And just a couple more said 5 percent of users said Copilot saves me time by finding whatever I need in my files. And 77 percent of users said once they use Copilot, they didn't want to give it up. And I am absolutely in that camp and I don't know anyone who's not, to be honest, but again, really, really compelling numbers, which is so exciting.
Heather Haskin:Those are incredible numbers and even just the way that that could look organizationally on how much time can be saved across an organization so that people can actually do the things that they do well without the small things getting in the way. That's
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Heather Haskin:So I'd love to hear Rekha some insights from you as a leader. Can you share your experiences, both leading and as a user, providing maybe a first hand look at the impact that Copilot has had on Microsoft's ecosystem?
Rekha Narang:I'll share some personal examples that I think can be leveraged by leaders far and wide. One of the dimensions of being a people manager is coaching, of course. And in my space, the folks that I lead, our superpowers are detail orientation. It's amazing, because we need to make sure that every I is dotted, every T is crossed, and we think thought through all the scenarios. So sometimes when you're communicating, that level of detail orientation isn't always strength. So over the years spent time like helping people, how do you synthesize a message? How do you drive executive level messaging? How do you pull out the few nuggets that really matter? Being able to do that now with CoPilot, it's not just game changing in that it's less time I need to spend on communication coaching. It's made something accessible to an individual that might not ever be accessible because of just the way they think, which is a beautiful thing and it's a strength. And what I've been able to do is, okay, you wrote this. Now we run it through a co pilot to say, now if you send this, you're going to have a captive audience. If you sent the first message, you're going to lose people. And now you just had this in your toolkit. There's no further discussion that needs to be had. I think a lot about how that equalizes the playing field, because it's not just about people who know how to synthesize, summarize a message that's going to get all the attention. Now, maybe a lot of these ideas that are buried in details that are hard to understand can bubble to the top. So I'm really excited to see what that might garner. We did talk about the presentation creation being a game changer for me, because presentation is a communication vehicle. As leaders, we always need to be communicating, creating clarity to drive outcomes. I do spend a lot of time in my head before I get started and I'll just light it up with a story. So there was a weekend where on a Monday, I knew I was going to be meeting with a bunch of our leaders in our organization to launch an internal initiative. And we've been ideating with a bunch of people. We had it all on documents and stuff, a bunch of scrap notes. We were driving back and it was me and my family and I could basically announce the film. I'm like, I'm tapped out for the rest of the day. Sorry. I would love to kind of glide into an ICT Sunday as a family, but I'm going to be busy. Cause I got to prep for this landing call and I take preparation very seriously. So that's something I needed to spend time on. And then I sat down at the desk and I was like, Oh, that was a beautiful day. And I'm like, this is the last thing I want to be doing. I'm like, Oh my goodness, I forgot. Let me try. Right. So I pointed Coppola to the notes. I'm like, I, Doing a landing call tomorrow. I need to make sure people understand what the purpose is, the vision on all the things I wrote a really comprehensive prompt and it generated a presentation for me, it shrunk. The work I needed to do from probably the rest of the day to less than 30 minutes. I brought my whole family into the office. I'm like, and you all need to see this. It gave me my day back. So again, as leaders, we need to do this stuff all the time. And it's hard to find a space to do it in the confine of a nine to five because we're so busy. Game changing to get this stuff shipped faster. Actually, a CTO, one of our partner organizations, he gave me this tip and I thought it was a good one. He asked Co Pilot to give him good questions to ask, ask in meetings to drive more engagement, which I thought was really very interesting. Because sometimes I get distracted trying to think of a good question to ask. So that, I thought that was a really cool kind of use case. And I know we all talk about the ease of getting caught up when you've been out of the business now because you don't have to take yourself out. Uh, messages and you can just ask for some summaries and at least that gets you kind of started. But I think the last one I wanted to share, I do spend a lot of my time summarizing, synthesizing. I think that's one of the gifts that I've brought to, to conversations that I've been a part of. Now, Copal can do that and it does it well. And I've tested it enough to know that it does a bang up job of it. So what I'll do is I'm like, I'll just kind of ask it for the summary just before we wind up the call and I'll drop it in the chat. So we all have it. We've all kind of know where things have meted out. But more importantly, what it's done is it has allowed me to listen differently in meetings. So before I would spend a lot of time trying to synthesize, looking for patterns. Now I listen more for nuance, which is way more important as a leader. And my brain feels a lot less fatigued. Coming out of meetings. I feel it. So it's, it's creating new pathways of thinking for me, of learning. It might sound like small things, but they're pretty big things, right? And the exciting thing is we're just getting started.
Heather Haskin:I love what you called out about inclusion and equity, like the tool allowing someone that wouldn't normally be good at communicating a message out to people, maybe someone that's detail oriented, someone that is more of that. Engineer or that their their day to day isn't focused necessarily on providing that level of communication, but then to take that tool and give them that ability to do that as someone that is involved in bringing in new people to your organization, having access to those tools and knowing that. You can teach skills and you can provide tools, but you can also bring in a much different type of employee or team member than you had in the past. Just that's to me that the inclusion and equity side of the DEI conversation is, is really exciting. Kind of brings us to maybe some more questions around partnership and collaboration. I know that there's a critical role that partners like Soft Choice can play in the success of CoPilot's implementation, especially when it comes to co creation and shared growth. I have a, maybe just a few questions on that, but I'd really love to know, the biggest thing that really stands out to me is, I always want to hear that feedback. So has there ever been a time or instances where partner feedback specifically has led to maybe significant impact or enhancements in CoPilot? Absolutely. So I think
Rekha Narang:Part of our innovation cycle is our ability to respond rapidly to feedback that we get from partners and customers. And we have programs where we invite that feedback in our engineering teams are constantly seeking that. And with the pace of innovation, our ability to turn things around so quickly, it has never been more real for us to be able to act quickly on this stuff. So. That's just, again, another magical piece of this transformation.
Heather Haskin:That's awesome to hear. And collaboration is so important, so it's always great to know that that can be something that is impactful. Absolutely.
Rekha Narang:We, we can't do this without our partners. All right. So our partners are the ones out there driving the outcomes of their customers, building the new innovative solutions, helping them transform their businesses, securing their foundation. That's one of the big things right now that everybody has to get all that stuff in order now, helping our customers get a handle on governing their data estate. So none of this AI transformation is possible without our partners. And. The other thing that I think is really exciting, and we talked about it earlier, is I'm really excited about this renewed focus on adoption and change management from a services perspective. I think, like, it's offered a cool new revenue stream for our partners, and it matters. Like, our customers need this help. Right. Because this stuff has to be sticky, right? If we're not building things for lasting change and durable change, then what are we doing at the end of the day? I'm just imagining partner growth and customer growth in just a completely unprecedented way than what we've ever seen. And you're right. The customer partner feedback is just pivotal to all of it.
Heather Haskin:The fastest way that I've ever learned any of these new tools is just to. Kind of like peek over and watch someone else and see, wow, look at what they just did with co pilot or look at what they just did and how they sped up their day. So some of the stories you showed are just about creating a presentation in less than 30 minutes based on a strong prompt. Those are the things that. If someone can just see that and be a part of that, then it can just grow throughout the organizations.
Rekha Narang:And where we see organizations be real successful is when they create these communities of practice and centers of excellence. And this knowledge sharing is happening. Formal training is great, but where we've seen it kind of be wildly successful is when we take that more community based approach with experimentation at the heart of it.
Heather Haskin:Well, we've talked about inclusion and we've talked about equity, and I'd love to hear about the more of the diversity side of the business and some of the important things that you've been a part of to create those diverse teams in the development and success of AI driven solutions like Copilot. So with that, how do different perspectives within the team help in addressing complex challenges?
Rekha Narang:So AI hasn't invented this truth. This has always been a truth, but it has made this truth impossible to ignore. So what do I mean by that? For those of you who have seen other work that I've done, I am a fierce T& I advocate, constantly trying to push for change and challenge the status quo and what team composition could and should look like in our industry to get it right. Because your teams need to be as diverse as the problems you're trying to solve. And your teams need to be as diverse as your customer base. And quite frankly, we've always had this need to deliver better outcomes and to serve our customers. But the thought of building AI solutions without diverse input is pretty scary. Right. With the speed that we're moving and some of the problems that we could tackle with the technology, we just can't get it right. Unless we're building in the perspectives across a range of diverse perspectives. So not just like on race, gender, but like thinking of the different types of roles, right? Like we need like a set of holistic kind of thinking when we're looking to tackle these problems, which is an amazing opportunity for us. Because I think. We have a moment right now where we can really build a future that equalizes with AI and not leave anybody behind. We've all lived through examples of getting it wrong, right? So I'm not sure how many of you are paying attention to the discourse happening right now on women's health. Right. And how many aha moments we're having at this moment in time, based on the fact that most of what we know is not based on studying anything to do with women's health. And guess why that is? Because we did not have representation at decision making tables. So let's not repeat the past. Right. And my partners know this. I challenge them. How are you thinking about the diversity of your team? That example of I was hired not based on my ability to code. I was hired based on my curiosity and my ability to learn. Right. And I've had so much success in being really intentional about building and hiring diverse teams. And there is no question it has led to better outcomes. So put it really simply, we need all of us to get it right and don't opt out. So one of my fears is traditionally equity seeking groups will opt out. And this is an opt in moment for us because it's accessible. Experiment. You don't need to be an expert. We're all building expertise. Ask questions. Challenge. Put your hand up. Say, I want to be part of the early adopter program. I want to be part of whatever it is that you're doing to drive some innovation. It just, I want everyone to see themselves as playing an important role here, and that's how we're going to get it right.
Heather Haskin:I love that because it comes from an empathetic perspective. So the ability of your team to have that full empathy comes from having that diverse group. No one person knows the way that other people think, and as many people that you can have represented in different viewpoints, to be able to be part of those systems that are The processes that are designing what we're using, it's just so inspiring. It was something that I was kind of like, aha, myself, when I was researching, speaking with you, I was like, of course, that makes so much sense that that would be important that the development itself of Copilot should be coming from a diverse place with diverse perspectives. So very, very inspiring.
Rekha Narang:It's important in our engineering teams. Absolutely. But it's also important to think about our partners and our customer facing teams. If we really want to go in and drive transformative conversations with our customers, like having that range of perspectives, that range of lived experience is going to get us to better solutions to really help us transfer our customers. So I think that diversity needs to live in all facets of our organization.
Heather Haskin:That's a wonderful perspective. As we look forward to the future and what it holds for CoPilot and how AI will continue to drive digital transformation across industries, I'd love to hear some of your thoughts on what you see that future holding.
Rekha Narang:So I think two words that come to mind, I think, with the future. One is optimism and the second is responsibility. And where we are right now, we're just at the beginning of unlocking the transformative power of co pilot, right? The energy is there, it's palpable, but we're still at the beginning. And we just had a series of exciting announcements just a few weeks ago on co pilot wave two. If you haven't caught up on that, I encourage you to do that. And. The speed that we're innovating at, the thing I take huge comfort in is we will be unwavering in our commitment to have it all underpinned by a responsible AI framework, right? Building AI products and services and solutions that are safe, secure and trustworthy by design. That is like a non negotiable. And we think about our AI principles, fairness, reliability and safety, privacy and security, inclusiveness, transparency, accountability. That is something we will always hold true. So true now and true into the future. The other thing I think about when I look into the future is I reflect on our mission statement, which was extremely inspiring. I think that with our mission statement, like when I first got hired and it, it has always felt in our reach, right. To empower every person and organization across the planet to achieve more. I mean, that is, that is Microsoft. It has never been more palpable. Right. And again, just even the personal stories that I've shared, right. That level of empowerment that I have felt as a working mother. It's not a joke, right? And when I think about that in a larger scale, it's pretty powerful. What I do is, again, because I like to look in the future, I'm a strategist at heart. It's kind of an always on thing for me. Like when, at every moment I'm like, Hmm, how could Co Pilot or Gen AI improve this experience? Either make it a better quality experience, make it a more equitable experience. So I think those are the problems now that we're now poised to really tackle in earnest. It's just never been a more exciting time to be in tech. Business leaders across the globe are leaning in to contemplate and catalyze this transformation. And it's something that Microsoft and our partners, we're ready. We're here to serve. And let's go do it.
Heather Haskin:Oh, I love that. So for our listeners then specifically, you guys are ready to go. Where can listeners find you and learn more about CoPilot?
Rekha Narang:So to find out more, please follow me on LinkedIn. I do post quite a bit about what's happening and also reaching out to To communities that might not see themselves as participating in this and trying to encourage more engagement and more involvement there, you can go to Copilot Lab on the internet to go and play with it and test it out. So encourage people to go do that. And you can also go, um, and search for, um, the Copilot Success Kit. So if you're thinking about how to actually think about operationalizing that in your organization, there's lots of how to and guides there. And another really easy way to start is download it on your phone. Start there, right? Like when I'm with my friends, that's what I get them to start doing. And I just kind of take their phone and they're like, Oh, wow, this is so cool. And so moving them to, to a different way of searching.
Heather Haskin:Thank you, Rekha. I'm so excited, inspired by some of the messages you shared today, especially those success stories and how internally you've been able to create quite an impact through some of your leadership style as well. Co Pilot is empowering teams and driving real change in industries. But as Rekha highlighted, its success is also due to the essential role that partnerships and diverse teams play in bringing AI innovations like CoPilot to life. A huge thank you to Rekha Narang for joining us and sharing her insights on how Microsoft CoPilot is transforming the way we work and collaborate. For more on Microsoft CoPilot, check out the links in the episode description. And if you're as excited as we are about the future of AI driven solutions, Be sure to follow The Catalyst for more conversations with industry leaders like Rekha. See you again in two weeks. Thanks, Heather. This was fun. The Catalyst is brought to you by SoftChoice, a leading North American technology solutions provider. It is written and produced by Angela Cope, Philippe Dimas, and Brayden Banks, in partnership with Pilgrim Content Marketing.
Ad Spot (2):This episode is brought to you by Microsoft. Unlock the potential of Copilot for Microsoft 365. And see how it can transform your operations with a Copilot Readiness Assessment from Softchoice. Visit softchoice. com slash copilot to learn more.