Warranty Intel
What defines the next generation of warranty? How is warranty changing the way we buy products, establish customer relationships, and develop service contracts? What impact is the digital transformation having on warranty? Join us for the Warranty Intel Podcast where we answer these questions and more during conversations with leaders across industries ranging from manufacturers and consumer electronics to plan providers. Tune in each week for an insider’s perspective on extended warranty, service contracts, claims processing, warranty as a service differentiator, management strategies, consumer preferences, how technology is revolutionizing the space, and everything in between.
Warranty Intel
Domestic & General - Why Loyalty Matters in Warranty
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Aquant
“Keeping promises is pivotal to creating brand and product ambassadors.” That’s according to Taj Mian, Business Development Director at Domestic & General. Listen to the latest podcast episode as he explains how this core value is key in today’s service chain. He’ll detail how they’ve stayed on top of industry shifts, in part by using service plans as a way to add value for consumers, and how they put the focus on retention programs that emphasize growth rather than simply retention, and more.