Accelerating SaaS growth is a multifaceted challenge. For the right kinds of SaaS applications there might be nothing that accelerates growth faster than a strong integration or "platform" ecosystem. Fraser Davidson, CEO of iPaaS Cyclr goes deep in this episode on the value and strategy for building integrations.
Davidson puts forward the idea that there are three kinds of integrations: Strategic to the product, which should be built in-house (think Google Maps for a real estate SaaS); Commercially important to drive sales and retention (the more integrations in use, the stickier your SaaS); and, Emerging use cases that aren't yet important but might need a path to support and could develop into something meaningful.
Fraser also talks about what a CEO needs to consider post-funding - setting priorities as you scale your SaaS fueled by VC or PE money. It's a revealing and valuable conversation with a CEO who used to be a private equity exec, so he really knows the subject in depth. Lastly he talks about leadership at Cyclr being a match between a business exec and a tech visionary (he's the former) and how he makes that work to Cyclr's and his clients' advantage.
Fraser is a fascinating interview subject and his company is a valuable resource to SaaS firms which are scaling up. Take a listen and let me know what you think!
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