Customer Centric Retailing Podcast

Role of Omnichannel Stores in Retail Recovery with Mark Pilkington

February 03, 2022 Anil Patel Season 2 Episode 2
Role of Omnichannel Stores in Retail Recovery with Mark Pilkington
Customer Centric Retailing Podcast
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Customer Centric Retailing Podcast
Role of Omnichannel Stores in Retail Recovery with Mark Pilkington
Feb 03, 2022 Season 2 Episode 2
Anil Patel

This episode’s special guest, Mark Pilkington, discusses the role that omnichannel stores play in next-generation retail and how the classic model of retail is evolving.

- What is the role of stores in the increasingly digital landscape of retail? How can we run brick-and-mortar stores like eCommerce? What excites Mark most about the future of retail?

- In this episode, we explore these topics and many more with our special guest, Retail Chief Executive and Bloomsbury author Mark Pilkington. Mark offers his insights on how the classic model of retail is evolving and how the next generation of retail is taking its place, leaving many brands behind. Discover how retailers can best optimize their multi-channel strategies to keep up with customer expectations. You don’t want to miss this one!

Show Notes

This episode’s special guest, Mark Pilkington, discusses the role that omnichannel stores play in next-generation retail and how the classic model of retail is evolving.

- What is the role of stores in the increasingly digital landscape of retail? How can we run brick-and-mortar stores like eCommerce? What excites Mark most about the future of retail?

- In this episode, we explore these topics and many more with our special guest, Retail Chief Executive and Bloomsbury author Mark Pilkington. Mark offers his insights on how the classic model of retail is evolving and how the next generation of retail is taking its place, leaving many brands behind. Discover how retailers can best optimize their multi-channel strategies to keep up with customer expectations. You don’t want to miss this one!