Marketing and Service with Justin Varuzzo
Learn tips, techniques, and strategies to build stronger customer relationships and set yourself apart from everyone else. Hear interviews from successful business leaders who reveal how they’ve built their incredible customer journeys and learn even more from the mistakes they made so you can avoid the same pitfalls! Justin Varuzzo is a successful marketing professional with over twenty years of sales and marketing experience. With a heart of a teacher, Justin is working at building a community of like-minded marketing and sales professionals, small-business owners, and entrepreneurs through his “MarketingAndService.com” podcast. Justin’s passion and focus is at the intersection of marketing and customer service – it’s here where he believes organizations can build the strongest relationships with their clients and customers.
Marketing and Service with Justin Varuzzo
The Best Way to Serve Your Customer Online w/ Erik Kades
•
Justin Varuzzo
•
Season 1
•
Episode 21
In this episode we discuss the critical importance of having a live chat, but we don't shy away from discussing the pitfalls, dangers, and mistakes some businesses make. Eric Kades is the founder of textchat.com. His innovative new chat to text platform makes it easy for businesses to be incredibly responsive and close deals faster, boost average order values, and provide an incredible customer experience.
For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.com.