McKinsey recently released research that reveals 63% of U.S. retail store managers plan to leave in the next 3-6 months. Why? They don’t feel in control of their day. Information overload, micromanagement, demotivation – they are overwhelmed. Join guest Julian Mills, CEO of Quorso, with Robin Lewis and Shelley E. Kohan, TRR’s chief strategist as they dig into why retail is facing a crisis in delivering a seamless, high-quality customer experience when the link between omnichannel frontend and a unified employee backend is broken. Store ops technology can help, but at the moment it’s out of date and a hindrance. Listen now and find out why.
Connect with Julian Mills on LinkedIn
For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.
McKinsey recently released research that reveals 63% of U.S. retail store managers plan to leave in the next 3-6 months. Why? They don’t feel in control of their day. Information overload, micromanagement, demotivation – they are overwhelmed. Join guest Julian Mills, CEO of Quorso, with Robin Lewis and Shelley E. Kohan, TRR’s chief strategist as they dig into why retail is facing a crisis in delivering a seamless, high-quality customer experience when the link between omnichannel frontend and a unified employee backend is broken. Store ops technology can help, but at the moment it’s out of date and a hindrance. Listen now and find out why.
Connect with Julian Mills on LinkedIn
For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.