Retail Unwrapped - from The Robin Report
Welcome to Retail Unwrapped, a podcast from The Robin Report.
Join Shelley E. Kohan as she shares insights and unpacks issues at the core of retail and consumer products. The conversations are lively and the opinions are honest.
New episodes every Friday.
Podcasting since 2020 • 204 episodes
Retail Unwrapped - from The Robin Report
Latest Episodes
EP 204: Behind the CEO Curtain: What Modern Leadership Really Looks Like
The C-suite is undergoing a transformation with modern leadership becoming digitally savvy and keyed into the importance of customer behavior and mindsets. Join special guest Brenda Malloy, CEO of Herbert Mines Associates, and Shelley as they s...
September 13, 2024
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26:20
EP 203: The Importance of Retail in Urban Development
Special Guests: Jennifer Peterson Community Engagement Chief at Edwards Companies and Brian Bernstein, Principal of REALM Collaborative Mixed-use spaces have been reshaping urban development, and retail plays an essential role in t...
September 06, 2024
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31:39
EP 202: Our Guest, CEO of Ace Hardware, John Venhuizen
Ace Hardware is on a roll. It just debuted its new store concept Elevate Ace, designed on input from its suppliers, store owners, and shareholders. Reflecting shifts in consumer shopping behavior, the new store focuses on e...
August 30, 2024
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23:50
EP 201: From CX to EX: The Retail Revolution Starts with Your Employees
Are you ready to revolutionize your approach to employee engagement and customer loyalty? A new wave is growing of the critical importance of focusing on employee experience (EX) as the foundation for creating exceptional customer experiences (...
August 30, 2024
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29:53
Ep 200: Saks-Neiman Marcus Merger: No Merchant Leadership, No Success
Guest: Mark A. Cohen, former Director of Retail Studies at Columbia Business School and former CEO of Sears Canada. What’s the back story on the Saks-Neiman Marcus merger? Will it survive? Could it be retail’s next colossal failure?...
August 16, 2024
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24:37
