Retail Unwrapped - from The Robin Report
Welcome to Retail Unwrapped, a podcast from The Robin Report.
Join Shelley E. Kohan as she shares insights and unpacks issues at the core of retail and consumer products. The conversations are lively and the opinions are honest.
New episodes every Friday.
Retail Unwrapped - from The Robin Report
EP 300: Spoiler Alert: Stop Chasing AI and Clean Up Your Store First
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!
AI continues to make headline news throwing retailers into disruption. But the real news is that retail is in crisis and it’s in the physical store. Join Shelley and Mark Cohen, TRR contributor and former Director of Columbia University's Retail Studies Program, as they challenge the industry's obsession with technology and make an unapologetic case for getting back to basics. Listen and learn from a blunt, provocative conversation about the state of retail; it may make you feel uncomfortable, but it is an unvarnished assessment of how an obsession with AI is incapable of replacing intuition, vision, leadership, and the unpredictable human behavior that drives the retail industry.
Special Guest: Mark Cohen. TRR Contributor, former Director of Columbia University's Retail Studies Program, Retail CEO Veteran
For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.