Car dealers may compete for service dollars, but their business is more than that. J.D. Ney, Automotive Practice Lead at JD Power Canada helps us "look over the garden wall" at what car dealers in Canada are concerned about in a changing market, and what that means for indendent shops vying for service dollars.
Car dealers may compete for service dollars, but their business is more than that. J.D. Ney, Automotive Practice Lead at JD Power Canada helps us "look over the garden wall" at what car dealers in Canada are concerned about in a changing market, and what that means for indendent shops vying for service dollars.