CX Today

BIG CX News - The Latest on the Zoom-Five9 Acquisition Rumors & RingCentral's CEO Departure

December 19, 2023 CXToday.com Season 1 Episode 158
CX Today
BIG CX News - The Latest on the Zoom-Five9 Acquisition Rumors & RingCentral's CEO Departure
Show Notes

Watch on YouTube.

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.

He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Zoom, Five9, Twilio, & RingCentral.

In this edition, our CX experts include:

  • Zeus Kerravala, Principal Analyst at ZK Research
  •  Jon Arnold, Principal of J Arnold & Associates 
  • Dan Miller, Lead Analyst and Founder of Opus Research 
  • Rebecca Wetteman, CEO & Principal Analyst at Valoir 
  • Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research

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