CX Today
News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.
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CX Today
The Latest on Oracle's New Communications Platform, High-Profile Chatbot Fails, & HubSpot
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CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Oracle & HubSpot.
In this edition, our CX experts include:
- Liz Miller, VP & Principal Analyst at Constellation Research
- Rebecca Wetteman, CEO & Principal Analyst at Valoir
- Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
- Keith Kirkpatrick, Research Director at The Futurum Group
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