The Latest on Oracle's New Communications Platform, High-Profile Chatbot Fails, & HubSpot

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CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.

He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Oracle & HubSpot.

In this edition, our CX experts include:

• Liz Miller, VP & Principal Analyst at Constellation Research 
• Rebecca Wetteman, CEO & Principal Analyst at Valoir
•  Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research 
• Keith Kirkpatrick, Research Director at The Futurum Group

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