CX Today
News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
CX Today
BIG CX News - The Latest on Twilio's CEO Change & Zendesk's Klaus Acquisition
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CXToday.com
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Season 1
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Episode 166
CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by five prominent CX analysts to dissect the latest stories from the space - including news from Twilio, Zendesk, & Verint.
In this edition, our CX experts include:
- Zeus Kerravala, Principal Analyst at ZK Research
- Liz Miller, VP & Principal Analyst at Constellation Research
- Rebecca Wetteman, CEO & Principal Analyst at Valoir
- Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
- Keith Kirkpatrick, Research Director at The Futurum Group
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