Home Care Heroes and Day Service Stars

Increasing Recruiting and Retention Success with Science and AI

October 31, 2023 Ankota Episode 35
Home Care Heroes and Day Service Stars
Increasing Recruiting and Retention Success with Science and AI
Show Notes

This episode addresses the most critical concern in home care and day services - recruiting and retention of caregivers.  But as a bonus, it offers a way to improve it with science and artificial intelligence.  And... as if that isn't enough there's an offer to use this technology for free AND to get amazon gift cards for the caregivers who participate...  I'm excited already!

Today's special guests are John Penrose, the CEO of a company called Agile Brain, and one of his chief scientists Dr. JD Pincus.  Most surveys are long, boring and not very accurate. Participants typically respond without much thought or even understanding. AgileBrain is different. It's a 3-minute exercise where you select images that correspond to ways you feel. So, it's fun, fast and easy to do even for caregivers with limited English language skills. And because AgileBrain is grounded in science, the results are astounding...  AgileBrain can predict how long a caregiver candidate is likely to stay and give you early warning about existing caregivers' likelihood to quit. Armed with this information you can take actions to recruit and retain better.

If it sounds too good to be true, they'll let you try it for free AND 25 of the caregivers who complete the assessment will receive a $25 Amazon gift card every time they complete an assessment.  Why would they do this you might ask...  Whether you realize it or not, you are interacting with artificial intelligence (AI) every day. Two simple examples are when Amazon.com suggests "Customers who bought that item also purchased this one," or when Netflix proposes the next movie you might like to watch.  Their models are pretty good and the reason is that they're based on lots of data. Agile Brain is asking for home care agencies, Adult Day Service Providers, and disability server providers to use their technology for free so that they can expand their model to include a rich and diverse set of caregivers.

To participate in the survey go to https://agilebrain.com/homecare.

Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency.. Visit us at https://www.ankota.com.