Anxiety At Work? Reduce Stress, Uncertainty & Boost Mental Health

Author Recap: The Right Questions Positively Transform Your Life

Adrian Gostick & Chester Elton Season 5 Episode 278

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🔑 Top 3 Takeaways

1️⃣ We live in the world our questions create

2️⃣ Psychological safety ≠ comfort

3️⃣ "Companies have mission statements—why not mission questions 

We encourage you to listen to the full episode and as always, we hope the time you spend with us will help remove the stigma of anxiety and mental health in the workplace and your personal life.


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Your hosts, Adrian Gostick and Chester Elton have spent over two decades helping clients around the world engage their employees on strategy, vision and values. They provide real solutions for leaders looking to manage change, drive innovation and build high performance cultures and teams.

They are authors of award-winning Wall Street Journal & New York Times bestsellers All In, The Carrot Principle, Leading with Gratitude, & Anxiety at Work. Their books have been translated into 30 languages and have sold more than 1.5 million copies.

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So, lots of practical advice, this idea of asking the right questions in the right sequence, really fascinating. What were your takeaways, Adrian? Just that there's so much that I took down there, really. Connections are innate in all of us, and the world opens up when we ask well-constructed questions. So it's not just, you know, how's it going? It's that we dig deeper with our questions and we get more. So yeah, that was really, it was just sort of opening myself up to, are the questions that I'm asking the right questions? Yeah, and we asked so many stupid questions. I wish we'd had a little more time to get into that. Yeah. Like, what were you thinking? You know? How could you be so stupid? I mean we said horrible questions that we asked it Increase anxiety, right? I I liked his idea of social tech The idea that if we're in a room, but somebody's across the room We're actually closer in a zoom call than we are when we're together. I thought that was a wonderful take on Giving ourselves a few minutes to be chatty, even, you know, because we don't, we gotta, okay, let's get working. Yeah, the warmup, the cool down was one of my, one of my great questions. I thought it was interesting when he said the sequence of questions is important. Yeah. I'd like to take a deeper dive into that and go to his website, you know, theskindeep.com, where there is a sequence, you know, there's, Right. Well, how you start the conversation? Yeah, the questions that he gave those partners was brilliant because the sequence was so important as you say. He began with what brought you together in the first place. So starting at the beginning. You can see this with a couple or a team. So what was the mission? Well, the boss brought me together. No. What's the mission that brought you here to the credit union you're working for, or to the manufacturing company you're working for, or wherever you are, what brought you here? And then I love that question of what's the special thing in you that enables the special thing in me? You know, I mean, you and I have been partners forever. I mean, you're the idea guy, and I'm the guy that goes, okay, well, let me start playing with it, and we have this magic, goes back and forth. You have more ideas than I'll ever have. I'm, I'm, think a little bit more of the, okay, well, let me see if I can work. And that brings out the best in each other, right? Yeah, complementary skills. Exactly. But it's such a good progression of questions. I really like the question when he said, what is this teaching us? Yeah. You know, he had his friend that was going to change careers. Who can I get to pay me to learn a new industry? That was such a great question. This idea to the reflection question, what is this teaching us? What are we learning through the process is a powerful question. I think real learning takes place when you take time to reflect. Yeah, as you said, yeah, there's no problems. It's just an opportunity, and we've learned this from many of our clients that are really innovative companies, and they don't say, oh, we've made a mistake. No, hey, we get to learn something and they get excited about it. It's just a different way of thinking and I love that. Yeah, what's the biggest challenge right now and what is it teaching us? Yeah, that was great. One of my favorite things he said was, companies have mission statements. Why don't they have mission questions? That was brilliant. That is, yeah. What's our mission question? I thought of you when he said this though, is that what is the sacrifice that I've made that hasn't been acknowledged yet? This is gratitude, right? Questions can bring out what do you want to feel appreciated for that has not been acknowledged. I think that's really powerful. Questions can bring out things that people want to feel appreciated for. Exactly. It's so funny too when I think of people that we probably don't know. Oh, gosh. I know where you're going. Yeah. Yeah. Our brilliant producer, Brent Klein. I mean, does he really know how much we appreciate how he takes this mess that we give him every week and crafts it into, you know, this masterpiece. Brent Klein, we appreciate you, man. Don't ever think we don't. And of course, Christy Lortz. Yeah. Yeah. Helps get in all these great guests and amazing people that impart all their knowledge. And, of course, all of you that listen in and give us your time. If you like the podcast, please share it. We'd love to have you visit the culture works dot com, our website for free resources and things that can help your team and your culture thrive. What else would you add, Adrian? Well, we love speaking to audiences around the world, virtually or in person. We talk on culture, leadership, leading through uncertain times, resilience. So give us a call. We'd love to talk to you about your event. And of course, pick up the book, Anxiety at Work. That bestselling book is available wherever good books are sold. Jess, why don't you close us out today? I never do this. I don't know how to do this. I think it's something about, thanks for your time. We sure appreciate you. And we wish you the best of mental health. Yeah, I think I got it. That's it.