I'm excited to finally have the opportunity to chat with customer experience expert Dan Gingiss. In our conversation, we explore the vital role that customer experience plays in today's business landscape. Dan's insightful book, *Th...

Coach Hughes interviews TJ Schier, discussing leadership, employee recognition, and the evolution of workplace culture over two decades.Highlights🎙️ Coach Hughes welcomes TJ Schier, reminiscing about their 22-year frie...

What a pleasure it was to have an amazing conversation with an incredible  young lady that "WILL" be making a name for herself sooner than later. Watch Out. Thank You Jennifer!SUMMARY:Jennifer and I discuss her 1st book calle...

In this episode, Coach Hughes teams up with his friend and work colleague, Mookie Golden, to have an engaging conversation with Will Guidara, an American restaurateur and best-selling author of the book "Unreasonable Hospitality."

Listening with your eyes - What are people saying? We might be able to understand more if we paid less attention to the words people are using to communicate and more attention to how they are saying it. This is known as body langua...