Today we are featuring our very first Carrier Spotlight with Traveler's RVP, Toby Tiffany!
Join us for a wonderful conversation about Toby’s view on the Independent Agency channel, carrier insight on the industry as a whole, and a new angle to the Podcast, as the first "company person".....
1:05 - The first person we got on the carrier side was Toby Tiffany!
1:40 - It's 9 in the morning, you are ready to talk till 5 pm, right?
2:38 - I am a Buckeyes Fan (UGGHHHH)
3:30 - That explains why you're so good (@ Golf)
4:30 - I was handed a gift and an Auto Dec Page for Graduation.
4:50 - I guess that was a real-life attempt to get me off the payroll.
7:20 - That's when I joined Travelers Insurance
9:10 - The first time I met Toby Tiffany...
9:55 - Gravitas
10:45 - I got to get to know this guy!
11:36 - It's all about people...
12:26 - I have been cognizant enough to listen
13:20 - Funny story that... YOU DON'T KNOW...
15:31 - We help optimize DEMAND.
16:06 - How does the IA Channel continues to win
17:00 - I couldn't sell an insurance policy if I tried.
18:00 - It's people that challenge us.
18:15 - We put lives back together
18:50 - What is the de·re·cho? A line of intense, widespread, and fast-moving windstorms and sometimes thunderstorms that move across a great distance and are characterized by damaging winds.
19:35 - Isn't this podcast called “you Identify me”?
21:31 - 3 Different Buckets
22:00 - Our world is being shaped by the customer.
23:58 - Nobody wakes up and says "Hey, Let's shop for INSURANCE today!"
26:20 - The pandemic is starting to become real
27:00 - The technology...
29:00 - What are your thoughts on groups/aggregators?
30:00 - How do we meet the needs of the customer in the future?
31:15 - Here are a million tools to help you grow.
33:00 - On average people spend 5.4 hours per day connected to a device.
35:00 - I'm dying to find out how you are an RV person?
35:17 - I brought my sleeping bag, it's out in the car.
36:44 - Most life guys don't do that.
38:01 - Do the thing that prepares you for your future.
38:45 - There was one reason I came today, for the free breakfast...
40:20 - Frequency was down across the industry.
41:20 - I WAS FLYING
44:05 - We had over 70 CAT Events
45:05 - Salespeople or Field Underwriters?
46:23 - The opportunity of the agent....
48:28 - Partnership is based on trust and transparency.
51:28 - What is the most creative way you have seen an agent fill their pipeline?
53:50 - That agent was so good and so smooth.
54:50 - That's telematics!
55:45 - An agent down the road beat my rate!
56:40 - How do you inspect... what you expect?
58:40 - Make it begin with what's driving it…
1:01:31 - What do you think carriers understand and don't understand...and the industry?
1:04:15 - Words of Wisdom from Toby Tiffany
1:05:01 - This is a fun place to be...
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