Insurance, You Indemnify Me
“Insurance, You Indemnify Me" - With Shawn Michael Walker (SVP at Premier Group Insurance, A Top 50 Insurance agency in the US, doubling in size every three years.) What to expect on the POD cast: Come for the funny, lively, real conversations. Stay for the insurance content you are dying for. The stories will be hilarious, the content will help you grow as an industry professional, no matter if you are a senior leader at a carrier, or a brand new Captive or independent agent. On this podcast you will hear interviews from three different Segments: First and foremost, AGENTS. How are they and what are they doing to provide “So Much More to their clients and Carriers”. Their funniest stories. And More. Second, the Carriers. Senior leaders, Local leaders. Carriers have deep bench strength in their knowledge vault. How they do “So Much More” for the Agents... We’ll introduce you to their side of the equation, in a way you have not seen yet. Third, Insurance vendors. #Insuretech. CRMs, lead providers, All things that we should consider as agents and carriers to make life better for the Independent Distribution channel. These are going to be no nonsense interviews on what the product does, why it is worth it, etc. I’ll push them to know what makes their Tech or angle better than the next tech company.I’ll try to get one done a week. Come back for more, and share the shiz out of these shows! If we interview your agent friends, show him some love by sharing! Make him/her/other accepted pronouns, famous. Contact me for show ideas or Interviewees. ShawnW@pgiagents.com ***Disclaimer: This content is intended for informational purposes only. Nothing stated in this content is intended to modify, change or adjust coverage to any insurance policy you have or may obtain from an insurance carrier now or in the future. This content is not intended to be relied on as legal or medical advice. While a good faith effort has been made to verify the claims in this content, we make no guarantee that this content is free from all mistakes or errors. Copyright © 2021 Premier Group Insurance, Inc. All rights reserved.
Insurance, You Indemnify Me
Insurance, You Indemnify Me: Season 1 Ep.5 Ben Wilhelm, AVP Sales at Nationwide Insurance
I am shocked at how many Folks at all levels are listening to and loving “Insurance, You identify me!” Carrier folks are getting insight they never expected and Agents are learning tips and tricks about the five pillars and are feeling more connected to their partner carriers than ever.
We know you’ve been waiting for the next release! Here it is!
This week we welcome Ben Wilhelm - AVP Sales at Nationwide Insurance to the microphone! Ben has been with the company for over 20 years! Join us for a fast paced conversation that starts with Claims, moves to Underwriting, Nationwide leadership, Agent life, and the Five Pillars (Pipeline, Sales, Retention, Agency Operations, and Carrier Relations)
I don’t suggest this but if you are scared to commit to the whole Podcast, I’ve highlighted some funny topics you can jump to for a shorter faster, fun, informative listen:
00:20 - First remote PODCAST!
00:50 - Who is Ben?
3:20 - I grew up just dying to get into insurance
3:44 - I want to be the CEO of Disney!
5:10 - I didn't really know what I wanted to do in College.
7:46 - Iv always worked on the Independent side.
9:30 - It was the most embarrassing interview of my life.
10:30 - I wasn't properly caffeinated.
12:25 - Why do you stay?
14:05 - This is my first storm duty.
14:50 - All of a sudden I hear a shotgun cock.....
16:10 - It's the people!
18:45 - So Much More..
20:35 - Get to know your Underwriters.
21:40 - Are agents salespeople or field underwriters?
22:00 - Agents protect their book from a profitability standpoint.
25:00 - How great is Nationwide?
25:25 - Show me the Tattoo!... and sell some Smart Miles!
25:50 - Moments that matter.
28:31 - Our Team is #1, Our Customer is #1
31:52 - You can impact someone in 30 seconds.
32:00 - How cool is Mark Berven in real life?
34:35 - The most creative stuff come by COI's
35:30 - You have to be prepared to not fail.
37:20 - Nationwide sponsored the painting of the white lines and the logo was all over the parking lot..
38:55 - If you fill this out we gave the money back to the school.
41:00 - What do great agencies do?
43:25 - Pipeline Diversity
44:00 - You have to be Driven, Highly Committed, Knowledgeable, Charismatic...
47:18 - I own my own business.
49:15 - The ability to be an entrepreneur the way you want to be.
51:05 - We help with state-of-the-art things..
52:50 - Where is the line in the sand?
54:20 - It depends on the customer.
55:15 - How do they want to be communicated with? Start with the relationship.
59:40 - Independent Agents are the face of the industry.
1:03:05 - Airplane Insurance
1:05:00 - How we service the customer is important.
1:08:30 - Amazon VS eBay
1:09:45 - How do you think COVID has affected that?
1:12:30 - I want to be a $100/hr agent.
1:14:20 - Take the things we learned from COVID.
1:16:15 - Shout out to Nicole!
1:18:20 - What happens to the auto line in regards to profitability?
1:20:20 - Most of our employees now will work from home.
1:22:50 - Kirt Walker - Nationwide
1:25:00 - Don't be afraid to take a chance.
1:27:10 - Find what you love in life.
Honorable Mentions:
Geoff Stewart
Mark Berven
UNC
Nicole Laborce
Amanda Johnson
Kirt Walker