Seriously Don’t Do That™

Your ICP Is Probably Aspirational, Not Real | Build It From Evidence

Dan Griffith

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 11:21

Send us Fan Mail

Dan just got back from training for a sprint triathlon and realized something uncomfortable - he's not the athlete he thinks he is anymore. The video doesn't lie. The times don't lie. And that gap between who you think you are and who you actually are right now? That's the entire episode.


Last week was about founders with no ICP, just a fuzzy guess. This week is harder. These are founders who have a written ICP. It's in the deck. It's on the website. It's everywhere. And it's wrong - not sloppy wrong, aspirational wrong.


Two real examples:

A healthcare founder insisted his ICP was Enterprise Health Systems. When Dan asked him to pull his most recent closed-won deals, every single one was a regional payer under 300 employees - driven by a compliance deadline they didn't have the internal team to handle. Enterprise systems already had that team. They were never actually the buyer.


A fintech AI founder insisted his ICP was Tier 1 banks. Closed-won said otherwise - small local credit unions and community banks under $5 billion in assets, facing the exact same KYC scrutiny as the giants, with none of the internal compliance staff to handle it.


Both were winning deals. They just refused to look at who they were actually winning with.


This mistake has a name - writer João Fernandes calls it confusing your ICP (Ideal Customer Profile) with your ACP (Average Customer Profile). Your ICP is the wish list, the ego logo. Your ACP is who you actually win with, repeatedly and profitably. The fix is building your ICP from your ACP - reverse-engineering from evidence, not ambition.


The data backs this up:
- Go to Market Playbook (March 2026): 80% of early-stage founders treat their ICP as aspiration rather than description
- Kalungi (January 2026): vague personas turn ICP into a horoscope - "a forward-thinking innovator who values efficiency"
- Salesforce 2026 State of Sales: ICP should come from real CRM data - revenue, sales cycles, product usage — not vibes
- 6sense Buyer Experience Report (2025): the buyer's pre-contract favorite wins over 80% of deals — meaning if you're not it, you're walking into a fight you've already lost
- Forecastio (2026): companies that scrapped their ICP and reverse-engineered real win triggers cut forecast variance from 25-30% down to under 10% in three quarters


That's not a marketing win. That's predictable revenue.


Your 4-move audit for this week:
Move 1 — Pull all your closed-won deals from the last 12-24 months. Lay out the hard attributes: company size, vertical, sub-segment, employee count, revenue band.
Move 2 - Find the cluster. It's almost always tighter and more boring than your deck admits.
Move 3 - Don't skip this one. Interview the customers you actually won. Ask what was happening the month they decided to buy. That trigger is your real ICP.

At Greater Gain Group, this is exactly what our ICP Sprint does - a fixed fee, $7,500, two to three week engagement covering stakeholder interviews, closed-won analysis, a full buyer committee map, and a 30-35 page strategic document with prioritized segments, buyer intelligence, triggers, messaging, and where your real buyers actually hang out. Not a persona deck in a drawer - revenue clarity.
Your ideal customer isn't the one you had in your head. It's the one who already said yes.

Chapters:
0:00 Intro — sprint triathlon training and a hard truth
0:54 The gap: chasing who you wish you were
1:11 Recap: Week 1's fuzzy ICP mistake
1:32 This week's harder problem: a written but wrong ICP
1:55 Story 1: the "Enterprise Health Systems" founder
2:24 What closed-won actually revealed
2:51 Story 2: the "Tier 1 banks" founder
2:59 What closed-won actually revealed (again)
3:23 Naming the mistake: ICP vs ACP
3:51 ICP is the wish list. ACP is who you actually win with.
4:34 The real trigger behind both stories: compliance deadlines
5:56 "If you don't know the target, everyone's a target"
6:14 Go to Market Playbook: 80% treat ICP as aspiration
6:26 Kalungi: vague personas are a horoscope
6:38 Salesforce: ICP should come from CRM data, not vibes
6:52 6sense: pre-contract favorite wins 80%+ of deals
7:34 Forecastio: forecast variance drops from 25-30% to under 10%
8:04 Move 1 — Pull your closed-won deals
8:30 Move 2 — Find the cluster
8:56 Move 3 — Interview the customers you won
9:18 Move 4 — Run it on closed-lost too
9:31 Firmographics = who. Triggers = when and why.
9:48 This week's challenge
9:54 Week 3 preview: mapping the buying committee
10:17 What the Greater Gain Group ICP Sprint includes
10:57 Closing: do the audit

LinkedIn | WEBSITE