PayFAQ: The Embedded Payments Podcast
Real-world advice and inspiration on how to navigate the embedded payments journey — and win. Hosted by Ian Hillis, Head of Strategy at Worldpay for Platforms. Learn about the latest trends in embedded payments from industry experts, Worldpay for Platforms customers, and leaders on the Worldpay for Platforms team. They’ll share their real-world insights on payment facilitation best practices, use cases, along with the possibilities of greater monetization and higher valuations that embedded payments can unleash. You’ll have everything you need to find the embedded payments solution that’s right for you — and take your vertical software company to new heights.
PayFAQ: The Embedded Payments Podcast
Episode 52 | Strategies for retaining customers on your software
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Customer retention is a critical focus for platforms. Ian Hillis sat down with Andrea Kando, Chief Payments and Strategy Officer at TouchBistro, a leading restaurant management software provider, to explore how software companies can keep their customers engaged and satisfied. With years of experience in payments and strategy, Andrea provides a comprehensive perspective on the challenges and opportunities of user retention for software platforms.