Business Class: The Tourism Industry's Podcast

The Business of Making Memories: NYC Tourism CEO Julie Coker on Leadership, Travel, and Connection

Stephen Ekstrom

In the fast-paced world of tourism, where destinations evolve and trends shift constantly, the heart of the industry remains unchanged: the ability to evoke emotion, passion, and excitement. "We are in the memory-making business," says Julie Coker, President and CEO of NYC Tourism and Conventions, in a recent interview with Learn Tourism CEO Stephen Ekstrom.

Business Class is brought to you by Learn Tourism, the nonprofit academy - harnessing the power of science, business psychology and adult education to advance the tourism industry and build sustainable economies. Learn how to engage your community, win over stakeholders and get more visitors at learntourism.org

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