Ignite Your Estate Agency
Welcome to the Ignite Podcast, specifically designed to help estate agents ignite the growth of their agency, hosted by Sam Ashdown and Phil Jones. We'll share original content on all things marketing and agency related - from growth and lead generation, to creating and developing your personal brand and building a dream team. You'll hear from the biggest and best marketers, experts and agency coaches from around the world in exclusive interviews. And discover our top level tips, tricks and tactics that are designed to help YOU accelerate the growth of your business. About Sam and Phil: Sam and Phil are mother-in-law and son-in-lawn and co-directors of AshdownJones (the Lake District estate agency), AJ Mastermind (the home of world-class independent estate agency growth) and several other companies. Collectively they have a couple of decades of industry experience between them. We hope you enjoy the Ignite podcast. Let us know what you think by leaving a review. If you want to find out more about AJ Mastermind and what we can do for your agency go to: https://www.ajmastermind.co.uk
Ignite Your Estate Agency
Do you need an Ops Manager? Sam and Phil discuss
Sam and Phil break down when and why agency owners should consider hiring an Operations Manager, challenging misconceptions around the cost and value, and examining what an Ops Manager actually does day-to-day.
The right operational structure can support you to focus on growth and strategy and this podcast addresses common mistakes and practical solutions.
Some key takeaways:
➡️ The right operations support increases efficiency and lets estate agency owners focus on growth.
➡️ Hiring an ops manager too early or too late are both common pitfalls.
➡️ Defining roles, responsibilities, and expectations is essential for successful agency scaling.
Some great moments:
✅ “If you don’t have an operations manager, you are the operations manager. While you're managing operations, you're looking down, not looking ahead.”
✅ “Your operations manager is like the tactician who keeps the team working together, so you can actually score the goals.”
✅ “They should be able to increase everyone else's output by 10, 20, 30% in the company as a whole.”
Want to grow your agency with confidence?
Book a free strategy call with Sam
Get clear on what’s holding your agency back — and what to do about it.
https://www.samashdown.co.uk/call
Catch up on more episodes of Ignite Your Estate Agency
Smart, straight-talking strategies from the front line.
https://www.ajmastermind.co.uk/ignite-podcast
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Call 015394 40892 or email emma@ajmastermind.co.uk
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Have a question?
Email Sam: sam@ajmastermind.co.uk
Email Phil: phil@ashdownjones.co.uk
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