
Shelf Confidence
Shelf Confidence is a podcast brought to you by the Pennsylvania Food Merchants Association that focuses on trends and innovation in the food and beverage retail industry.
Episodes
62 episodes
Strategy, M&A, Digital Transformation | Bakertilly | Shelf Confidence S8E4
In this episode of Shelf Confidence, we’re joined by three principals from Baker Tilly: Jeffrey Vrabel, Michael Milani, and Dave DuVarney. Together, they bring decades of experience across commercial strategy, mergers and acquisitions, and digi...
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Season 8
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Episode 4
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33:57

Cyber Security | CBIZ | Shelf Confidence S8E3
In today’s digital world, cyber threats are more advanced than ever—and no business is immune. In this episode of Shelf Confidence, we sit down with CBIZ, a leading provider of business advisory, tax, and risk management solutions, to explore h...
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Season 8
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Episode 2
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41:59

PA Lottery | LottoShield | Shelf Confidence S8E2
In this episode of Shelf Confidence, we sit down with Reza Mahmoodi, CEO and co-founder of LottoShield—a game-changing lottery management platform designed by retailers, for retailers. Reza shares how his experience running gas stations led to ...
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Season 8
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Episode 2
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22:39

Workforce Development | GIANT + Central Penn College | Shelf Confidence S8E1
In this episode of Shelf Confidence, we explore GIANT’s workforce development partnership with Central Penn College. Now in its 5th year and 6th cohort, this custom 5-week, 18-credit program is equipping GIANT’s managers with the skills to lead...
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Season 8
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Episode 1
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44:35

Pest Tech & Food Safety | Skyhawk Trapmate
In this episode of Shelf Confidence, Mitch Goldstein, Director of Sales & Customer Success at Skyhawk, discusses how electronic remote monitoring is transforming food production. Learn about the industry's biggest challenges, the power of r...
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Season 7
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Episode 7
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34:08

Labels & Inventory Tech | MarketSquare Tech
Jacob Long, Business Manager at MarketSquare Tech, joins Shelf Confidence to discuss how the DeliLabel app is streamlining food labeling processes. Learn how innovative solutions inspired by real-world challenges are helping businesses improve ...
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22:35

Operations Technology | UpShop
In this episode of Shelf Confidence, we’re joined by Lauren Kennedy, VP of Customer Success at Upshop, to explore the evolving challenges in retail store operations. From sustainability goals to the rise of data-driven decision-making, we’ll di...
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Season 7
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Episode 5
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29:32

Pet-friendly & eco-conscious solutions | Milazzo Industries
In this episode of Shelf Confidence, we chat with John Wesolowski, President of PFMA member Milazzo Industries, about navigating the unique challenges of seasonal products and the growing demand for pet-friendly, eco-conscious solutions. From t...
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Season 7
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Episode 4
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37:13

IoT technologies | SmartSence
In this episode of Shelf Confidence, Guy Yehiav, President of #PFMA member SmartSense by Digi, discusses how IoT technologies are transforming food safety across the supply chain. Learn how these tools enhance monitoring, empower employees, and...
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Season 7
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Episode 3
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31:56

AI & Theft Prevention| Panoptyc
Join us on Shelf Confidence as we chat with Mac Bolak, Founder and CEO of Panoptyc, about how AI is transforming theft prevention in micro markets. Explore the industry's challenges, the origins of Panoptyc, and the future of AI-driven retail s...
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Season 7
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Episode 2
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24:45

PA Independent Grocers
In this episode of Shelf Confidence, we’re joined by a panel of Pennsylvania’s independent grocery leaders—Andrea Karns (Karns Quality Foods), Tom Charley (Charley Family Shop'N Save), and Seth Weaver (Weaver’s of Wellsville). Together, we disc...
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Season 7
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Episode 1
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42:48

Eliminating food waste with Divert
In this episode of Shelf Confidence, we are joined by Ben Kuethe Oaks, vice president of customer solutions and success, and Chris Thomas, vice president of public affairs, at Divert Inc. Divert is a leading impact technology company dedicated ...
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Season 6
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Episode 5
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23:45

Creating a safer workplace with Jon Norton of ZeroEyes
In this episode of Shelf Confidence, we talk with Jon Norton, regional vice president of sales at ZeroEyes, to discuss a proactive solution for gun detection and situational awareness in the food and beverage industry. Norton explains how ZeroE...
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Season 6
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Episode 4
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16:45

Supporting a Neurodiverse Workforce with Dave Simonetti of Wawa
In this episode of "Shelf Confidence," we sit down with Dave Simonetti of Wawa to explore the impactful practice of hiring employees with intellectual disabilities. Dave shares Wawa’s journey and success stories, highlighting the company's comm...
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Season 6
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Episode 3
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19:23

Dynamic Pricing with Tanvi Surti of Luca Software
In this episode, we
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Season 6
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Episode 2
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23:07

Food Safety Modernization Act (FSMA) with Sally Robinson of Upshop
In this episode, we delve into the intricacies of the Food Safety Modernization Act (FSMA) and its latest update, FSMA 204. Join us as we sit down with Sally Robinson, vice president of strategic initiatives at Upshop, who shares her invaluable...
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Season 6
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Episode 1
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18:59

De-escalation Training by Ready Training Online
When difficult situations occur it can be stressful and downright scary. Today we have Ready Training Online on the podcast to talk about their De-escalation Training that they will be offering to PFMA Members complementary for the next 90 days...
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Season 5
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Episode 11
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22:47

Learn how Shelfmark uses Practical AI to Keep the Shelves Stocked
Join us as we talk to Pat O’Donnell, CEO of Shelfmark, and learn how they use data and AI technology to keep the shelves stocked. Shelfmark is a remote inventory management system powered by AI. Shelfmark was born after half a doze...
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Season 5
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Episode 10
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31:09

Helping Retailers and Brands Really Maximize Profits in 2024 with guest Old City Media
Join us on this episode of Shelf Confidence as we talk with the Founder of Old City Media Ray Sheehan about marketing trends and innovations. Old City Media is a national marketing agency that helps brands connect with targeted dem...
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Season 5
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Episode 9
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18:00

Pa Lottery Modernization – What Pa Lottery retailer partners and players need to know
The PA Lottery is one of PFMA’s partner organizations, and the last time we had Drew and Eric on the show in 2022, we talked about the Lottery’s mission and modernization, as well as the fact that back then you celebrated 50 years of providing ...
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16:22

Feeding Pennsylvania - How its program the Mid-Atlantic Regional Cooperative provides solutions to merchants and food banks
Feeding Pennsylvania is the statewide association of nine Feeding America-affiliated food banks. The mission of Feeding Pennsylvania is to promote and aid our member food banks in securing food and other resources to reduce hunger and fo...
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Season 5
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Episode 7
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21:41

Orontes Mediterranean Yogurt
Meet Orontes Mediterranean Yogurt. Orontes Yogurt’s mission is to deliver healthy dairy products of the highest quality to everyone by offering various delicious options using locally sourced ingredients. Orontes products support local farmers ...
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Season 5
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Episode 6
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12:47

Overcoming Customer Friction with Upside
In this episode, we explore the concept of customer decision-making and store selection, with a specific focus on the factors that can cause friction. Customer friction refers to anything that hinders a customer from completing a tr...
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Season 5
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Episode 5
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10:54

How can RTO help you solve retention challenges and inspire employee success?
Do you have training and retention challenges? Today on the podcast, we talked with Jeff Kahler, president and CEO at Ready Training Online. At Ready Training Online, their mission is to inspire and facilitate employee success by deliveri...
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Season 5
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Episode 4
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12:49

Food Waste Solutions with Flashfood
When food ends up in the landfill, It gets covered by other garbage and rots in an anaerobic state - meaning it doesn't get any oxygen while decomposing. This creates methane gas, a leading cause of greenhouse gases that make a noticeable gapin...
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Season 5
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Episode 3
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11:46
