Managing Dental Drama

Management Tool Kit: Office Policy Manual and Performance Reviews

February 20, 2022 Managing Dental Drama Season 1 Episode 23
Management Tool Kit: Office Policy Manual and Performance Reviews
Managing Dental Drama
More Info
Managing Dental Drama
Management Tool Kit: Office Policy Manual and Performance Reviews
Feb 20, 2022 Season 1 Episode 23
Managing Dental Drama

Although performance reviews and the office policy manual can often be two tools that fall to the bottom of the management tool bag, they are incredibly vital to running a successful practice. The office policy manual provides a management philosophy that becomes foundational to the team. It also clarifies rules, procedures, and expectations for team members while protecting the practice owner. Performance reviews force consistent communication with employees. The reviews keep the employees improving throughout the year and gives them the feedback they often desire. 

Show hosts Bethany Petty and Dr. Reena Kuba discuss the following topics: 

  • What are performance reviews? 
  • When should performance reviews be conducted? 
  • What all should be included in an office policy manual? 
  • How often should it be updated and reviewed with the team? 


Show Notes

Although performance reviews and the office policy manual can often be two tools that fall to the bottom of the management tool bag, they are incredibly vital to running a successful practice. The office policy manual provides a management philosophy that becomes foundational to the team. It also clarifies rules, procedures, and expectations for team members while protecting the practice owner. Performance reviews force consistent communication with employees. The reviews keep the employees improving throughout the year and gives them the feedback they often desire. 

Show hosts Bethany Petty and Dr. Reena Kuba discuss the following topics: 

  • What are performance reviews? 
  • When should performance reviews be conducted? 
  • What all should be included in an office policy manual? 
  • How often should it be updated and reviewed with the team?