Managing Dental Drama

The Highs and Lows of Family Members as Employees

Consultant and Dentist Duo; Practice Problems Season 3 Episode 27

Bethany has her dad, Dr. Jones, in the studio today. Together, they discuss a hot topic – hiring family members or friends to be a member of the dental team. Dr. Jones has employed multiple friends and family members throughout the years of his profession. For him, it felt like a dream come true, but he discusses that it is critical to have clear expectations before the friend or family member joins the team. Many potential problems can be eliminated with clear communication. He also suggests having higher expectations for friends and family members, rather than lower expectations. In addition, Bethany recommends frequently asking for feedback from team members to ensure that the environment stays healthy. Finally, Dr. Jones throws in a few ideas for showing appreciation to employees. 

Previous Episodes Worth Revisiting:
How to Have Corrective Conversations with Employees
When Team Members Complain

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