Managing Dental Drama

Insurance MAD World Part Two

Managing Dental Drama Season 1 Episode 36

The insurance conversation continues as Dr. Kuba and Bethany discuss the importance of communication with patients in relation to insurance. When dropping network status with an insurance plan, Bethany has some specific opinions on how to successfully manage the communication with patients. She and Dr. Kuba discuss a recent insurance drop that Dr. Kuba made and how her team managed the transition. Additional topics include how to communicate the changes with insurance to your patients so that they are informed and more compliant with remaining balances. As always, teams are critical in helping practice owners manage the insurance changes and keep the patients informed, so be sure to take notes to pass along to team members!

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