Amazon has evolved so much and brands that started as vendors are seeing the benefits of transitioning to sellers. Craig Leslie is the VP & Director of Ecommerce at San Diego Coffee, Tea, & Spice and the Co-Founder & Director Of Ecommerce at LonoLife. Craig breaks down the differences between Vendor Central and Seller Central, why Brand Registry is so crucial, and how to capitalize on your buy box.
Takeaways:
- While Vendor Central allows you to update some content for your listings, Seller Central offers much greater control of both the content and the pricing. Conversely, on Vendor Central, Amazon can set the price to fit whatever their goals are.
- To make changes on Vendor Central, the brand is reliant on Amazon to make the changes and then review them through their slow-moving process.
- As a seller, you can split up your products to have some sold through Vendor Central and others through Seller Central. The key to any brand looking to sell on Amazon is to register on Brand Registry, this will protect your brand and your buy box.
- When you are selling on Vendor Central, you are selling products to Amazon at a wholesale price. Whereas with Seller Central, you are selling products at retail price through Amazon.
- Your Seller Feedback Rating is critical for optimizing the buy box. Overlooking this can hurt your conversion rate. Sellers have 60 days to challenge feedback and request that it be removed.
Quote of the Show:
- “Amazon has trained their customers to want product in 24 to 48 hours” - Craig Leslie
Links:
Shout Outs:
Ways to Tune In:
Amazon Legends is sponsored by Argometrix, the authority on, and leading supplier of, competitive intelligence for online retail. Learn more
Amazon Legends is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more