
Loyalty Out Loud
The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
Loyalty Out Loud
Loyalty Out Loud | Episode 2 | Ned Shugrue and the Forrester Wave
Capillary Technologies was recently named a Leader in The Forrester Wave™: Loyalty Technology Solutions, Q1 2023 Report. The report evaluated 12 of the most significant loyalty solutions providers and Capillary earned a 5/5 in 13 criteria.
Ned Shugrue, Director of Sales, joins Joe Doran in this episode of Loyalty Out Loud as they dive into this rigorous evaluation process and what it means to Capillary to be named a leader. Forrester Research is one of the most influential research and advisory firms across the globe. They help leaders across technology, customer experience, digital, marketing, sales, and product functions use customer obsession to accelerate growth.