What if a few workflow changes could cut your average arrival time from 44 minutes to nine and reduce secondary crashes by 30 percent? That’s the lived experience industry veteran and Hall of Famer John Borowski brings to our conversation about...

Proof beats promises—especially when an adjuster is deciding whether to pay your bill. We sat down with industry veterans Shelly Hawkins and Dennis McGowan to explore how modern towing operations turn documentation, telematics, and smarter soft...

Family legacy meets industry expertise at Austin Insurance, where the second generation of tow insurance specialists continues their father's tradition of hands-on, personalized service. Tyler and Todd Austin share how their father Rob built th...

Every year, the towing and recovery industry loses over 65 professionals on our roadways. What makes the difference between a safe operation and a tragedy? Often, it comes down to visibility.Tim Cooper, Regional Sales Manager with Will-...

Death shouldn't be an occupational hazard for those who stop to help others on our roads. Yet every week in America, a tow truck operator is struck and killed while simply doing their job.Matt Spencer never imagined joining the ranks of...