Tow Professional Podcast
Tow Professional Podcast
Your Tow Truck's Guardian Angel: How Video Evidence Shields You From False Claims
The towing industry faces some of the highest insurance rates in any business sector - but new technology is creating a path to lower premiums and better protection. In this revealing conversation with Tim Smith, Senior Fleet Solutions Specialist at Azuga, we explore the dramatic shift in how insurance companies view telematics and camera systems for tow trucks.
Just a few years ago, having cameras might earn you a small discount. Today, many insurers won't even write a policy without them. As Tim explains, "Tow trucks are just magnets for insurance claims" - whether it's property damage allegations, worker's comp issues, or even more serious claims. The video evidence these systems provide has become essential in an environment where "the burden of proof is on you, not the person making the claim."
We dive into fascinating real-world examples of how camera footage has protected towing companies from fraudulent claims and dangerous roadside scenarios. Tim shares stories ranging from sexual harassment allegations disproven by video to footage capturing the extreme dangers tow operators face on highways.
The conversation takes an exciting turn when Tim reveals Azuga's upcoming camera system specifically engineered for the towing industry. Unlike previous generations adapted from general fleet solutions, this new technology has been developed from the ground up with towing-specific challenges in mind. Attendees at the Florida Tow Show will get the first opportunity to experience this breakthrough technology.
Beyond security applications, we explore how Azuga's platform offers comprehensive maintenance management capabilities that integrate with fuel cards to deliver precise operational costs per vehicle - giving tow operators unprecedented visibility into their business economics.
Ready to see how these technologies could transform your towing business? Connect with Tim Smith directly at tims@azuga.com or 205-728-9135.
Welcome one and all to Toe Professional Podcast. This is your podcast. It's for the pros that have a need to know, that are on the go. This is truly the voice of the towing and recovery industry. I'm DJ Harrington, your co-host, better known as the Toe Doctor, and the real host of this program is the president and publisher of Toe Professional Magazine, a great friend of the industry, a good friend of mine, darren Weaver. Darren, how are you this beautiful day?
Speaker 2:Man, dj, let me tell you I am fantastic. In the last week we've had every temperature you can imagine, every season, as everybody knows, across the country a tremendous impact from storms across the southeast that affected all of our states, from Texas all the way up the Panhandle, all the way up the East Coast. So it's a beautiful sunny day today. My prayers go out to all the families that suffered from these storms and I'm very excited about this podcast today because we've got Tim Smith of Azugon, senior Fleet Solutions Specialist. You know Tim's one that's also dealt with storms. He was displaced from his home because of a storm that we had here in Alabama a year back. It's something that can affect everybody in your circle and our prayers are with him and every family that was just affected this past week. Tim, how are you doing today, sir?
Speaker 3:We're glad to have you all I'm doing well, darren, and thank you. Yeah, it's been almost a year since our home was destroyed, and so we are slowly and surely getting it fixed up. I think I sent you some pictures earlier, but it's coming along, so I'm excited and excited to get back in, but excited to be on here with you guys. It's always great to see you and see DJ's smiling face.
Speaker 2:Well, man, like I said, we're glad to have you back. And, like I said, man, nobody understands the impact of a storm like that unless you went through it. And it's more than just what they show on the camera this week. It's those months and years following hey, where did the kids go? How do we get this stuff changed around? What do we do with everything that we got in the house while the house is being fixed? Certainly, our prayers are out there, but, dj, I'm going to throw this one to you. Let you start this one off, because this is going to be informative. This is a guy that knows the business solutions for our tow professionals out there and he's also going to be at the Florida Tow Show, coming up to answer any additional questions. This is going to be a good one. Go ahead.
Speaker 1:DJ, you got it, and Tim, it's good to hear you again. Now let me ask this of you. I had a chance to read the article that's in the upcoming magazine Azuga, and their AI cameras impact insurance premiums for towers. So my question is how is this impacting Azuga's business?
Speaker 3:Well, you know, dj, it's been great. I mean, obviously, when insurance companies and when insurers, you know, request and refer people to your product so that way, so it can help them do their job better. It's been fantastic and it's. You know. The crazy part is it's impacted in a bunch of different areas. Right A few years back, you know, if you had cameras or if you had telematics, you know they might offer you a discount. They may not. You know they'd give you, give you a little discount here or there, and you know, then it got to the point where they were definitely encouraging people with with rate discounts and and things like that, in order to to, to convince towers to start putting it in their vehicles. Now it's almost to the point where insurance companies I've got several that we work with that if you don't have it, you don't have insurance, right, and so it's just it's going that way.
Speaker 3:Because you know the hard part about towing and I've been around it a while now and I know you guys have been too they're just a magnet for insurance claims, right. I mean, they're towing other people's property, they're working with customers, they're putting customers inside their cars, they're on the roadside, they're working in dangerous conditions and dangerous environments. It's just from whether it's a worker's comp claim or whether it's a sexual harassment claim, or whether it's a you know a damaged claim to a bumper, or whether it's you know somebody, something else. You know they're just been a target, which is why the insurance companies have been so rough on towers and raising the premium. So it's great that they see us. It's been a big impact in our business, and the fact that we're so dedicated towards the towing market and so focused to developing a product that's going to be good for towing it's the insurance business and their referrals have had a big impact on us.
Speaker 1:Well, I know a lot of these towers. I hope they're taking note and I know you're going to be at the Florida Tow Show. So a lot of our listeners and we got a ton of them will be listening to this podcast and at the same time, I hope they come by the booth.
Speaker 2:The next one I want to ask you, Tim and I know you get this one thrown from time to time, but it's always great to be able to put it out there to our listeners Do insurance providers send you guys, customers?
Speaker 3:So they don't, yes and no, they don't send us customers but they do send us referrals. Right, and so we are I mean, inside the towing industry, we're probably well, we absolutely are the most referred telematics and camera system that's in towing. And you know, that's, that's from. You know, the big guys, from the big providers all the way down to the, you know to your brokers and the guys that specialize in the towing business. They understand that you know we work with them and that we're working really hard to protect towers, that we're working really hard to help them with customers. When they have guys that have really high claims, that are high risk clients, you know we'll work with them to help them get those guys written by providing, you know, insight for the insurance companies to be able to monitor things and be able to help them. So, yeah, man, it's been great We've, we've got, I guess our partners are, you know, with Marshall and Sterling and five-star and Zellner, and you know just a variety of different guys that you'll probably see at these tow shows when you go to them.
Speaker 3:Uh, we work with, we work with all those guys and, uh, they send us a, send us a good amount of business, and there's reasons for that, beyond just the, you know, having a tow-centric product. You know we've developed, you know, in this past year the ability to do accident reconstruction, to do, you know, allow insight, allow things for the insurance company to have an active role in helping these guys reduce claims. Because in some cases some of these towing companies are excellent towers. They know their business inside and out. Claim prevention and loss prevention is probably not one of their expertise. And so having a customer and having the ability to kind of help provide information to an insurance company so the insurance company can help them limit claims, reduce claims and get those things off their balance sheets.
Speaker 2:Man, I'll tell you that's fantastic, tim. And I'll tell you it's like anything else. It's like me and DJ. When we run into good people and we know good people in the industry and we know they've got a track record of taking care of folks in the industry we talk about them. And when somebody asks us, man, hey, what do you know about them? We say, hey, man, let me tell you this is what the grapevine says about them. They're great folks and this is what I know dealing with them.
Speaker 2:You know, I think that's what happens with the insurance providers when they know somebody that's good, when they know somebody that takes care of their people, they refer it. Let me tell you, coming from somebody that's 100% human, I can tell you we all make mistakes. I use every opportunity I can to show how human I am, but at the end of the day, the key is having somebody in place that when they do make that mistake, they're still standing there. They're ready to tackle that problem and help you through their next step. Man, when you're number one in the market with the cameras and you follow those steps, it makes for a good day and it makes for a good year for your clients. Well, listeners, let's do this. Y'all, keep your pen and pad out, give us a minute. We're going to hear from our sponsors and we'll be right back after one of our quick commercials.
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Speaker 1:Welcome back listeners. You know you're listening to Tow Professional on the Go podcast Every week. We do our very best to bring you informative episodes like this one with Tim Smith. Now, remember, we're available on Spotify, itunes, pandora, stitcher, iheartmedia, amazon or wherever you get your podcasts. Well, darren, let's do this one. I got a crazy one to ask, but I know, tim, this is on the lighter side. Now, tim, what are some of the crazy stuff you might see on one of them videos?
Speaker 3:Oh Lord, yeah Well, yeah, yeah. Well, you know it's funny. Obviously I don't sit around and watch videos all day because you know I've got other things to do, but customers do send me videos from time to time or I've helped them, you know, run down videos when they needed some. Yeah, there's definitely some interesting stuff, but you know, to me it's the crazy stuff that it catches, that towers end up finding themselves in a pickle right, and you know I've seen. You know, one of our customers matter of fact in Texas sent me one and you know just talking about you know, roadside and how dangerous it is. You know his driver actually pulled up on the on a scene and there was already a tow truck that had tried to swoop in and steal his, his tow. Then he'd been called by by a police officer to go pick up the car and so as the driver gets out of the truck, he's just going to go talk to the, to the driver that's pulled up, and basically tell him that he was. You know he was sent out there to go do it. And as he's walking up, that other tour gets out of his truck and all of a sudden, out of the side of your eye. You see this. This uh vehicle comes flying in sideways. It had hydro planed and it wiped out that tow truck and that car that were right there on the side of the road. Just unbelievable.
Speaker 3:And I've seen several things that are like that. But I'll tell you guys, it's crazy. It catches everything right. The thing's constantly recording, so it's going all the time, and so I've had a customer tell me that it helped them out of a sexual harassment claim where some guy was saying that the driver or the lady was saying the driver was sexually coming on to her while they were in the truck.
Speaker 3:I've seen people that were going to pick up a vehicle and got attacked, tried to get robbed while they were collecting the money and trying to pick up the car. I've had all kinds of crazy stuff. So you know the cameras themselves. The crazy stuff to me is the fact that it's doing the whole recovery right, so you can see that your drivers are doing it the way they're supposed to do it, that they're loading the proper the vehicles the right way and that they're taking the safety precautions. It's protecting them when they're inside the vehicle, protects them when they're outside of the vehicle. So really I mean, if you sat there and watched it all day and that's what you did I'm sure you could probably make an American funny home. You know funniest home videos clip out of the stuff that's on there. But yeah, those things catch everything and it's been amazing the different areas where it's been able to help.
Speaker 1:Well, darren, before I turn it over to you, I've got to tell you this. I'm up in Indiana and this parent is yelling at the tower Now he has a Zuga. So he's yelling at the tower Now he has a Zuga. So he's yelling at the tower that my daughter would never, ever park in a no parking zone outside of the football game at Notre Dame. And so the guy walks right over and says well, let's take a look.
Speaker 3:Oh, wow.
Speaker 1:And the father sat there and here's his daughter drinking in front of the sign. Does that daughter, does that girl, look familiar to you? And the father goes how much is the damn bill?
Speaker 3:that's the way it works I tell you.
Speaker 2:It's just just saying that, dj. It's just like tim was saying you know, I have drivers. I had one I was talking to today and he said you know, darren, you know, every company I'm looking at now they've got cameras in their trucks, they've got this, they've got that and, uh, you know what, if I, you know, driving down the road I'm scratching my nose or drinking my Coke or whatever, and I said it's not about you as much as it is about protecting our toe professionals in industry that have had to pay some of the highest insurance rates in industry and this is their cushion that helps protect them and save them from countless claims. Because we know people are so happy these days and when you look at what, when our towers out there if they were our owners were to look at what they pay in claims on people say they scratched their car. They, you know you did this when you loaded it. It wasn't this way. It would pay for the service to have the cameras put in the truck, probably a hundred times over. What'd you say, tim?
Speaker 3:Oh, no question, and you know it's. It's funny, it's like you know, as far as, like you know you're a magazine publisher. You know when you, when you publish a magazine, you know you print your mistakes, for for you, you know 40,000 people to see right you're when you print management and stay in a set of management or some crazy stuff like that.
Speaker 2:Let's remind everyone that's. That's something I'm probably. If it doesn't have spell check, baby, I'm out there on a cliff, I'm hanging but but you know it's, it's again.
Speaker 3:You've got. You've got some risk that you're putting out there, but towers, I mean, if you think about, you've got some risk that you're putting out there, but towers, I mean, if you think about it. They've got a vehicle that they own with a driver that's out there in the public driving around picking up vehicles on the side of the road. They're responsible for not only your vehicle, the vehicle that they're towing, the person that they're towing. They've got interaction with that person and Lord knows what kind of people that they're dealing with that they're going to pick up. They never know. It's like a Russian roulette every time that they show up.
Speaker 5:They're doing a high risk.
Speaker 3:Yeah, they're doing a high risk job at a high risk place, you know, on the, in a dangerous place on the side of the road. The, the tow business is just wide open for claims and for the opportunity for things to come at them. And the more you can help to protect them, the more things that you can do to protect that driver, to protect your vehicle, to protect the assets that you're towing and to be available to do that. Because the one thing that the judges and that the um, the courts, have made clear, the burden of proof is on you, right? It's? It's not on the lady making the claim that your driver sexually harassed her. It's on you to prove that he didn't.
Speaker 3:And and that's a sad state of affairs, but it's kind of where we're at and uh, and so it's important. It's important that you have the ability to protect yourself and it's important that you have access to it in a regular time. I mean the craziest thing and you know to get onto the video stuff and talk about it, but the cameras like you can buy. I mean you can go buy a camera on Amazon and plug it into your cigarette lighter and drive down the road and think that you're covered and then all of a sudden you get into an accident or something comes up and you go to pull the card, only to find out that the thing hadn't been recording for four months.
Speaker 2:Yes, tell us, tim. That's what I wanted to ask you, because I've got a camera I use in my off-road vehicle and I went on a little 110-mile ride, thought I was recording everything, looked over, noticed that card that was in it was slapped full and I had missed a good bit of it. So yeah, that was my next one and this is great to move on to. It seems like these camera systems continue to get better and better every couple of years. So what's next? And I know I know you know, cause you're right there holding the crystal ball looking at what's next and making it in the background.
Speaker 3:Yeah, so I'll say, I'll say this and let the cat out of the bag a little bit early. Yeah, every couple of years, you know, the technology just makes a gigantic leap forward, right, uh, this past, uh, this past cycle, you know it was ai coming into the cameras. It was, you know quality of the pictures. It was you know a lot of different. You know opportunities that that, that, that that camera did. Uh, we're in the process of building our own camera that comes out and releasing our camera that's going to come out here in the next few weeks.
Speaker 6:And it is.
Speaker 3:Yeah, it is. I won't ruin it because I'm going to talk about it here and get you some information to kind of put out there in the market and we'll we'll announce it all at one time, but I'll tell you this it is very, very, very targeted and focused to help alleviate the issues that towers face. Some of the issues that we had with our old camera, you know some, as, as you and I have discussed before, sometimes you don't know what you don't know right, and so you get out.
Speaker 3:You go into something with the best of intentions and find out that that you need to make. You need to make a change and change the way that the product was lined up, and so we're doing that. It's going to the beauty of this system. To me, there's a lot of other features, a lot of things that we're going to be able to do features, a lot of things that we're going to be able to do. Of course, you're going to be able to have auxiliary cameras that you can put on the sides and the rear. You know all kinds of different options on that, but to me, the most important part is the fact that we, our engineers, have been involved since the beginning of this process, so it's not coming from somebody else. We're not a reseller of somebody else's product and we've got to depend on their engineering team. Our engineering team has been involved in it. We know what we want and we have been pushing this forward, and it allows us the capability to customize, to improve, to enhance and to have full control over what goes on and what goes on with these cameras and how it grows, going forward, and we couldn't be any more excited about it. So it's great.
Speaker 3:It's kind of the reason we do the system the way that we do. We don't charge for hardware, right? We don't make you buy the cameras when they come out because, just like you just said it, every couple of years a newer, better, greater camera comes out, right? Do you really want to have to rebuy hardware every two years? And so part of our system and the way that we do it, that's all included in a monthly fee. It's included in a monthly price.
Speaker 3:And if you're a tow book customer, if you're an insurance customer, if you work with Haas Alert, if you're one of our several partners inside the market, you know you get an even better rate and a better opportunity. And so, yeah, this, keep an eye out it's, you'll see. The camera will be at the Florida Tow Show. So if you want to come by, put your hands on it and see what it is, come by and see us. If you've already got our old product and you want to talk to us about getting the new one, come by and see us. We can definitely help you with it. But I'll just I'll tell you this we're in the beginning stages of starting to roll it out and, yeah, I'm excited We've really, really hit a home run with this.
Speaker 2:Tim, that's so awesome and I tell you, just like you said, just like we talked about earlier, everybody's going to show their human once or twice in their lifetime. But the fact that the company's there that's still doing all the work, working in the trenches to make sure you've got the best product possible and there at the end of the phone when you call, that's the biggest thing that comes down to is the person behind your product. I know you guys are 100% on that one. You guys have a tremendous team.
Speaker 1:All right. So now all our listeners are saying the same thing. Tim, will you guys still be selling the cameras you were selling before?
Speaker 3:Yes and no, we'll absolutely be servicing those cameras. The people that have bought those cameras from us are going to be able to keep using those. We're going to be able to help them repair and work on. Honestly, especially for the towing industry, this thing is so focused and so dead on for towing. If you're a tower, you're crazy if you're not going with the new camera, and so it's just one of those things. So, yeah, we've got people that are happy and hey, if it's not broke, don't fix it. And I get that right, I definitely do. But we have worked really, really hard.
Speaker 3:If you're a tow book customer, we're looking at doing some really cool stuff with Toebook later this year. That's related to this. The camera is going to be a part of that. So there is opportunity for you to look at this camera, to kind of come by and see it and lay your eyes on it. It's going to be great. But no, to answer your question, yeah, that that camera that's out there, it's got it's. It's got some issues, uh, not related to the main camera. Uh, the main camera works great and we've got some people that just love it. So, yeah, we'll, we'll continue to have that camera. You know where we can, where we can help you with it. Um but uh, but yeah. But yeah, we're going to be trying our best to move everybody to the new product, I think especially for towing.
Speaker 1:All right. So why don't we do this? Let's take a fast break, folks, and we'll be right back with Azuga and our great friend Tim Smith. Hold tight.
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Speaker 1:Welcome back listeners. This is the number one podcast in the towing and recovery industry Toe Professional on the Go podcast. Remember to like, review and share everywhere. Please keep telling your friends about the message and about this great podcast. If you want to leave a message on the podcast, hotline our direct line 706-409-5603, and Dan and I will do our very best. If you have a state association that you want to leave some information about your association, put it on the hotline. If there's an industry expert like Tim Smith, by all means put it on the hotline and Darren and I will do our best to get them on the next one. All right, darren, I'll pass it on the next one. All right, darren, I'll pass it on over to you All right.
Speaker 2:Thank you, dj. Well, this one's near and dear to my heart because Tim knows me as a motorhead. He knows me as the guy that had the fastest car in town that never ran Amen, amen. So maintenance is one of those things that I'm in constant quest for and interested in doing more myself. Just did it this weekend and I'm realizing the older I get, the better I make a salesman than a mechanic. But I got to ask this, tim how does the system help with maintenance for our tow professionals out there?
Speaker 3:Yeah. So to me, darren, and you know, and you know me, I'm not a mechanic, you know. So, uh at all, I sit there and watch you and drink beer and watch you hit your head on the uh, try to sharpen it on the bottom of the oil pan, but uh, but yeah, the uh, the, the system itself. It's. One of my favorite parts of it is the maintenance program. I know, you know, majority of towers do their own maintenance. They, you know they do all their preventative maintenance. They probably do the majority of their one-off maintenance as well. Our maintenance program on its own is excellent, right. It gives you the opportunity where you can set up all your preventative maintenance your oil changes and brake inspections, or tire rotations, dot inspections, any of that stuff. You can set it up by mileage, where it'll send you a reminder, or by day, week, month or year, or even on engine hour, if you're talking about a piece of yellow iron or something like that. You can set it up where this thing will send you a reminder and you won't miss it. But that's where it starts. To me, the coolest part is that you can give your mechanic or your maintenance man access to that page, to where, when he walks in he's got basically a to-do list of everything that's got to be done. Once it's done, it'll prompt him and it'll pull up a thing that he needs to fill out how much it costs, either by parts, by the price of the parts or by the. You know, if he had a whole thing done or a whole job done, he can put the price. In that way. He's got a mark that it was completed and there's a place for him to upload parts list, receipts, warranties, anything related to that maintenance that they can keep inside the system all inside one place. And what that does is if you've got a price for every single maintenance activity, whether it's an oil change or something small or something big, then you know exactly what your maintenance for every single vehicle you have is at all times.
Speaker 3:Now the other part of the side of that is if you you know we integrate with every major fuel card and, matter of fact, we've got a fuel card partner that we've been working with a lot here, lately called Coast, and Coast is a. Lately called Coast and Coast is a. They've got a really cool product, but it allows, whether it's Coast or WEX or whoever it is, once you have the fuel cost that's flowing into the system and we know exactly what you're paying for fuel and you know exactly what you're paying for every bit of maintenance that takes place on the vehicle. You have an exact idea of what it's costing you to operate every single vehicle every single day, at all times, right? So it gives you not only the chance to not miss maintenance, to keep track of stuff, but listen.
Speaker 3:It lets you know ahead of time if you've got a car, a vehicle, one of your trucks is starting to cost you a little bit more and more and you're noticing that. You know the amount that it's costing you to operate is going up. It might be one that you want to replace first. Right, it might be time to replace that one. Get something new in, because once it starts having problems it doesn't get better, right. So it kind of gives you some insight. But we you know, between that, our integrations with some of the you know, if you have a maintenance software that you work with, we integrate with a lot of them who integrate with you know, with whip around and some of the ones that are that are inside of our industry, that are that have come in. But you know just the system itself. Being able to have access to get all your preventative maintenance, to do all your one off maintenance and keep track of all the pricing and keep track of all the costs, to me is just a really, really cool feature.
Speaker 2:And, tim, that's a program inside a program. And when you're able, you know it's hard enough just to keep up with my car and the wife's car and remember, hey, which one did I do the air filter? On which one did I do the air filter? On which one did I do the cabin filter? Which one had the brakes done last. But when you're dealing with you know two or more and knowing, hey, is that the truck we did the hub bearing on and we're hearing a problem or was it the other truck? And having all that stuff is phenomenal. But I'm with you.
Speaker 2:Listen, years ago it'd be OK to say, hey, we don't have it. Right now we're looking at things. But technology is so advanced now it's one of those things. You're going to put floor mats in the in the truck and of course you're going to do that to protect the floor in it. You're going to have a GPS. You're going to have this is one of those going to have. It's got. It's one of those got to have. These days, tim always used to give me trouble about my gotta list, that I always gotta do, but this is one of your gotta's. It's going to save you on insurance. And, right there. The program just on maintenance alone is worth the dollars. For me, from a guy on the mechanic side, that's phenomenal that you guys have got that built into theirs.
Speaker 1:Dj, I'm going to throw this next one over to you. Well, here's the last one before we wrap this up. It seems like you guys add something new every few months. What's Azuga focus on this coming year and what will we see going forward from you guys?
Speaker 3:Well, thanks for asking, dj. Yeah, we've, we have. This past year, I mean, we completed our own ELD product. It got certified in Canada. You know we came out with, you know came out with the accident reconstruction that we worked with the insurance companies for, which is really, really awesome. We have come out with not only the trackers for the assets and for the trucks, and for that we now have small equipment asset trackers that you can put on handhelds or on things that are going out, that go off the truck, that don't always make it back on. So we've done a lot of new things this past year.
Speaker 3:This year we are focused on this new camera, launching the new camera.
Speaker 3:We are very focused on the towing industry and kind of finding a way to make sure that this is a custom fit product for towing.
Speaker 3:And, you know, work out some of the bugs that we've had and work out the bugs that you're just going to find when you go into something full force. So that's really what we've been doing. We've created our new partnership team. Our new team for towing is a rock star team, and so we've got all American guys, all American gals, folks that are from Texas and from New York and from Alabama and from areas like that that we all know and love and accents you can understand, if you can understand mine. So, just to make it where it's a better process, a better transition, we heard and hear the people and the customers and we want to make sure that the customers has got the best product that they can possibly get, that they're getting the best training and the best onboarding that they can possibly get and that we're backing up our products and working with the best partners inside the market. And thank you guys for being great partners, being great friends, and we appreciate everything that you guys do for us.
Speaker 1:Hey, tell us how to get a hold of you email and so forth.
Speaker 3:No, absolutely so you can. My email address is tims at azugacom. My cell phone number is 205-728-9135. It's 205-728-9135. So anybody shoot me a text, give me a call. I just about always answer my phone. So if I can help, I will be happy to help.
Speaker 1:Well. I'm going to see you in Florida so.
Speaker 2:Darren, you take us home, my friend. Yes, sir, listen, he'll always get his phone, even in a deer stand. I can attest to that, because I even answered it whispering and said I got a couple out here, call you later.
Speaker 6:So he's always on task.
Speaker 2:I can tell you that man Well, so glad to have you on today, tim, looking forward to seeing you down there in Florida. And I can tell you folks put a Zuga and Toe Book on your schedule to see first, because they will have a line around them. They'll be out there holding court talking to everybody and you want to get there first and talk with them and get your answers. And, tim, we just appreciate you coming on. I want to end this how I always do Everybody bow their head. Dear Heavenly Father, I just thank you for your protection. I thank you for the families that you watched over. I thank you for our total professionals, our vendors and Lord, I ask you to reach out to touch those families that have dealt with loss this past weekend because of the storms. I ask you to give them hope. Show them you are the reason and that can give them solace in such a terrible time. And, dear Heavenly Father, we just again, as always, pray a hedge of protection around our tow professionals. Protect those men and women as they go out there to serve others. Bring them back home safe. And, dear Heavenly Father, we just ask that you bless our vendors for their heart they had for us, for giving us the opportunity to earn their business and for doing that. Lord, we ask that you bless them with their ideas, with the products they bring to the market and for their loyalty to us. Bless them with prosperity, new ideas that will bring safety to this industry. Dear Lord, thanks again and amen.
Speaker 2:Everyone, thank you so much for listening to Make Tell Professional the number one podcast in this industry. As always, we're looking to bring more industry leaders on, like Azuga's Tim Smith, who's the Senior Fleet Solution Specialist, and guys, make sure you stop by Florida, see him there. Take a look at the article that should hit hands here this coming week. You should have it in your hands with showing the latest products and following that, as soon as you get back from Florida, there's going to be a digital issue with information on the latest products and following that, as soon as you get back from Florida, there's going to be a digital issue with information on the latest and greatest on digital cams that Tim's, I know, working steadfast right now to put together before the Florida show. So, as always, man, thank you so much for coming on. As always, we appreciate your info, your insight and your knowledge for the industry Tim.
Speaker 3:Well, thank you guys. I really appreciate. You guys appreciate what you do for the market. So we will talk to you soon. See you in a few weeks.
Speaker 2:Alright, sounds good. Thank you, brother, bye, bye, take care you.