Tow Professional Podcast
Tow Professional Podcast
Jump Starters, Modern Batteries, And Roadside Best Practices
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Battery calls used to be simple. Now you can roll up on a roadside jump start and find AGM, EFB start stop batteries, spiral wound designs, or even lithium iron phosphate, all tied into smarter charging systems that watch current flow and react to what they think just happened. That’s why we brought on Jim O’Hara, EVP of Merchandising at Clore Automotive, to give tow operators a clear, practical playbook for modern battery service calls.
We get specific about what matters most in the field: the difference between jump starting and charging. Jim explains why jump starting a 12-volt vehicle is largely chemistry-agnostic, while charging is absolutely not. We talk voltage windows, why lithium batteries are sensitive to overvoltage, and how smart battery chargers with the right profiles help protect battery health and extend service life. If you’re choosing a jump starter, booster pack, or charger for a towing and recovery operation, this is the kind of detail that prevents expensive mistakes.
We also dig into the real-world connection practices that can keep you safer and keep the vehicle happier. Jim shares why the negative clamp should go to a solid engine or chassis ground, not directly to the negative battery post, not only to reduce spark risk near hydrogen gas but also to avoid confusing modern battery sensors that can trigger codes or drivability issues. From there we cover how to maintain your jump starter investment with “charge early, charge often,” what to watch for in clamps and cables, and the safety habits that matter when you’re working around belts, fan blades, and energy-dense lithium packs.
To round it out, we talk battery diagnostics for tow pros: why classic load testers can struggle when the battery is discharged, and why digital battery testers are often the best choice for quick, accurate triage of the battery, starting system, and charging system on scene. Subscribe for more towing and recovery training, share this with a coworker, and leave a review with your biggest takeaway.
Welcome, one and all. You are there. We are here. This is Tow Professional Podcast. Remember, this is your podcast. It's for the pros that have a need to know that are on the go. It's truly the voice of the towing and recovery industry, reaching over 23,000 listeners worldwide. So we thank you for your commitment, listening to us, and sharing us out there worldwide. Today we've got a great one for you. I've got Jim O'Hara. He is the EVP of merchandising for Clore Automotive. And friends, let me tell you, this is something I can get lost at. I'm an automotive guy, but they have changed so much with batteries over the years, you can get lost. So we brought in one of the experts to give you information about the products to use out there so that uh you're out there making the best choices and you're buying the tools that can support you on a daily basis. So, Jim, welcome to Toe Professional on the Go podcast. We're so excited to have you. Thanks. I'm really excited to be here. All right, awesome, man. Well, first off, let's start. Tell our listeners a little bit about your background with Clore.
SPEAKER_04Sure. I've been at Clore Automotive for 23 years, five years before that in the aftermarket. So totally uh 28 years in the aftermarket. Clore is headquartered out of Kansas City. So I've been I moved here about 23 years ago. And uh it's been a great run here at Clore Automotive.
Battery Types Tow Pros Face
SPEAKER_02Man, that is that is fantastic. And listeners, let me tell you, Clore Automotive has been a loyal advertiser for 15 years, 15 plus years now. Uh fantastic product. Um, I've used the products on on my vehicles, I've carried them with me and used them to help friends out, so I can swear by them as well. Well, uh let's let's get into this thing, Jim, because I'm excited about this. Uh I know there's there's so many battery types out there. How how should tow operators think about batteries?
Jump Starting Versus Charging Rules
SPEAKER_04Yeah, so um absolutely. So and and it's not going to slow down, right? Uh uh in when I came to Clore, there was basically the flooded lead acid battery and the maintenance-free battery. Uh, so really they were the same battery, you just manage them a little bit differently. And now, of course, we have AGM batteries, we have spiral wound batteries. We've always had deep cycle batteries, but what we say at Clore is you could have a deep cycle AGM construction, a deep cycle flooded construction. So it's the construction that drives most of the service implications, not the deep versus standard. Um, and we'll we could maybe touch on that where the nuance is there, but uh so we've got flooded, you know, traditional flooded batteries, maintenance-free flooded batteries, AGM batteries, spiral wound batteries. So spiral wound batteries for this conversation are really just another variant of an AGM battery. So it's fully sealed, just like an AGM battery. Uh, and then of course we have uh gel cell. Most of your readers will not run into a lot of gel cell batteries. We see those in industrial applications, some Harley applications, but they're relatively light on the automotive aftermarket for the last 20 years. And then, of course, lithium batteries. So almost every lithium battery in a vehicle application installed by an OE is a lithium iron phosphate battery. So that's going to be lithium LIFEPO4 or LFP. Uh, so what the most important thing to know about lithium, really all these batteries, but lithium especially, is there's lots of different lithium battery types out there. So it's important to know what type of lithium battery, especially when it comes to charging, because different lithium batteries have different pack counts and they want different voltages. And lithium is very sensitive to too much voltage. So you want to be very careful that you understand what type of lithium battery you're connecting to. So we like to group it into three main groups: traditional flooded batteries, AGM batteries, and lithium iron phosphate batteries. So when we think about battery, what are the service implications? Because that's what your audience really wants to know about, is what is the service implication? So let's first start with jump starting. So jump starting essentially what we're doing is we're augmenting that vehicle's depleted battery. We're not really charging where we're sending power to the battery. When we make that connection, of course, we're sending power to the battery, but we're not sending power in an active way the way that you would when you're charging. So you connect the jump starts. So you grab your jump jump and carry unit, let's say. So we make jump and carry booster pack jump starters. So uh those two brands. So let's just say I grab my JNC 660 or my JNC 770 or my JNC345 lithium unit, and I connect to that battery. So I'm gonna connect the positive to the positive post, the negative to ground, and I'll get to that in a second. And now, of course, we're pushing some power into that depleted battery because it's like two cups of water with a straw at the bottom, one's almost empty and one's full. They're gonna want to do this, but it's a fairly slow process. So, really, if we think of the average vehicle, we're not talking about heavy duty, off-road, uh, ag equipment or anything else, just a regular passenger vehicle. Virtually every one of those are going to be 12 volt batteries. So we're and SAE has a uh a limit that says all the vehicle electronics should be able to accept a battery up or accept voltage up to about 17 volts. So we know that any battery in that vehicle is going to be somewhere between 12.6, 12.8 for a lead acid battery and somewhere in the 14s for a lithium battery. So I connect a jump starter to that, a 12-volt jump starter to a 12-volt system. It really doesn't matter what type of batteries in that vehicle. I can use my lead acid jump starter, the jump start. And of course, all our lead acid jump starts are made with AGM batteries, but it really doesn't matter. I connect my AGM powered or my lithium-powered jump starter to that vehicle, and it doesn't really matter if it's a lithium starting battery, uh, AGM starting battery, or a flooded lead acid, because all we're doing is augmenting the power of that depleted battery to get the vehicle started. Right. When we get to charging, all that everything I just said is completely different because when we're charging, we're charging to specific voltage levels to make the jump from bulk charging, absorption, absorption, we go to completion or a time float and then complete and then full charge. So those voltage levels are set based on the battery type that you're charging. So flooded is going to be different from AGM, it's different from gel, it's different from lithium, iron phosphate. So, but when we when we talk about jump starting, which is the application that is going to be most relevant to your audience, it really doesn't matter because you can't really over voltage any of these batteries. Because whether you're using our lead-acid AGM jumping carry jump starter unit, that's going to be about 12.8 to 13 volts when fully charged, every vehicle can accept that. And it should be enough to get everything going, even if the starting battery were a lithium battery. And at this, by the same token, our lithium units are fully charged at roughly 15.8 to 16.2. That's within that window that SAE accepts. And of course, as soon as you connect it, that dead battery is going to pull that down a little bit because again, those two cups of water. So jump starting is fairly agnostic. Grab your jump starter, jump start the vehicle, don't worry too much about the battery type.
SPEAKER_02Awesome. I love that. So you're saying the the based on your packs, they they've got the smart built into them, so they're not going to overcharge.
SPEAKER_04So you're simply yeah, and realistically speaking, a fully charged lithium unit, let's say it's at 15.8, or a fully charged lead acid unit at 13, you're in that window, the operating window of a 12-volt battery. So you can't you can't overdo it. Now, what charging, totally different. If I try to charge a lithium battery in a flooded setting, I'm gonna I'm gonna try to push too much voltage. Uh and AGM batteries, spiral wound batteries, gel cells, and and and lithium batteries are all very sensitive to voltage. So when you're charging, you need to know what type of battery you're charging and charge it. From our point of view, with our Pro Logics chargers, we have specific charging routines for the different batteries, and we think that's the best way to go because now you're dialing in the charge exactly the way that the battery wants it.
SPEAKER_02Awesome. I love that. And I take it it also helps extend the battery's life when you're charging 100%.
SPEAKER_04So uh that's what I would always say. So if if I were gonna do uh uh uh a service call uh to a vehicle owner with the disabled battery, the first thing that I would tell them, I'd give them the jump and get them going. And of course, their alternator is gonna do its job, but I would also tell them when you get home, if you have a smart battery charger, I'd connect it and run it because that battery uh has undergone a very stressful situation. No battery really these days wants to be excessively discharged. So the sooner you get that battery back to full charge, the better. Because sulfate on the lead acid side, sulfation is the enemy of every battery. It's just the chemical process of the battery from the day it's born to the day it's dies, it goes down. And when you have deep discharged or extended periods of discharge battery, you're accelerating that sulfacian process and pushing the death of that battery or the end of the life of that battery sooner.
SPEAKER_02Wow. Man, this is great information to have. I tell you, Jim. I appreciate this so much from chloride. Um, now let me ask you the next thing. Um, what are what are some of the the key vehicle trends that you've seen in the last two to three years with the battery?
Grounding The Negative Clamp Matters
SPEAKER_04Well, uh certainly uh, like we just talked about the battery proliferation, and we don't we don't really see this changing, it's gonna continue, right? So we're gonna continue to see more and more battery types out there in the field. And unfortunately for your audience, that means they're gonna have to deal with increasing complexity. But of course, that's true of every aspect of the vehicle design these days. So every year it's more complex. The other thing I would say, going back to something I mentioned earlier and said I'd come back to, so negative clamp should always go to a good chassis or engine ground. And we really stress this, and we used to only stretch it from a safety standpoint. Many of your audience members probably would say, Listen, I've been doing this a long time, and I've never had a problem going post to post. That's I understand that we understand that we respect that. At the same time, what we would say is there's a reason UL uh standards require us to write our manuals that say the negative needs to go to ground, and that is this when you sit and you crank on a traditional battery, a lead-acid battery, you are uh and you're cranking and cranking, you're releasing that battery's going to release hydrogen gas. That's just the again part of the chemical process. Hydrogen glass gas, we all know, is highly flammable. So when you make the first connection to the vehicle at the battery positive, and you make the second connection at the battery negative, it is possible to throw a spark. So we don't want to throw a spark in the vicinity of the battery. So that's why UL requires us to write all our manuals that say make the negative connection as far away from the battery as you can to a to a vehicle, and a good engine or chassis ground. So that's the first reason why safety. But now we have a new reason why. And and this may convince the audience more than the first reason, because it's kind of like, hey, I've always done it this way, never have a problem. And we always say that's great until the the one time you do have a problem. So we that's why we always say, wear protective eyewear, don't put ring, don't have rings on all these things that are in our manuals, they're there for a reason. But the second reason why you always want to make that negative connection on a good engine or chassis ground is now most vehicles have a sensor in the battery positive cable from the alternator to the battery positive terminal. That sensor is monitoring energy flow into the battery. Because now today's charging systems are really what I would call uh charging based on a wide variety of variables. So temperature, battery state of charge, uh vehicle loads, uh, all kinds of different things, battery state of health, all that. So it wants to know I'm putting so much how much power is going to the battery, what is the battery doing in reaction to that power? So the car dies, I connect to both clan uh both battery terminals, I start the car, it goes, and as soon as that car starts back up, the system says, wait a minute, the battery was here, now it's here. How did it get from here to here? Because I didn't see any power going through that sensor. And it's even more important when you're charging. Uh, but for your audience, and again, uh, the primary uh, I would think the primary application in our space that they're going to encounter on a service call is going to be jump starting. So it's really important now to make that uh negative terminal connection or negative clamp connection to an engine or chassis ground uh because of these sensors. So as these vehicles just keep getting smarter and smarter and smarter, um, we have to make sure we're interacting with them in a way that doesn't cause add-on problems or you know complications that would never have happened in 2006, but they are going to happen in 2026.
SPEAKER_02So that so you're saying this could even, if they're connecting to that negative right there on the battery, it can it can key a check engine light or a code in the car.
SPEAKER_04Or just confuse the PCM and that's enough to create all kinds of drivability issues. So in our opinion, uh this is really important, and really what we want to do is make sure that when people are using our jumping carrying booster pack jump starters, they're using them in a way that A gets the job done because that's what we're known for, yeah, but also B, doesn't create. I solved this problem, but I created three more problems.
SPEAKER_02Love it. That is that is great. I love it. Well, Jim, let's do this. We're gonna take a quick break for our sponsors. We're gonna hear from them, and guys, we'll be right back with more fantastic information from Jim O'Hara, the EVP of merchandising here for Clore Automotive. So stay tuned.
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Keeping Booster Packs Ready
SPEAKER_02Welcome back. You are listening to Toe Professional On the Go podcast. And every week, listeners, we do our best to bring industry guests, just like Jim O'Hara, EVP of merchandising here for Clore Automotive. And let me tell you, the reason we do this to get you the information, to get you out of the red and back in the black. And make sure you go out there, you download us. We're on iTunes, uh also Pandora, Stitcher, iHeartMedia, Amazon, or wherever you get podcasts. And as you know, now you can find us on YouTube as well, Tow Professional on the Go Podcast. We're back here with Jim O'Hare and we're going to go into the next question. I know you guys want to know how should our tow operators, Jim, think about their jump starting equipment.
SPEAKER_04Sure. So obviously it's an investment. So you really want to look at it as how do I get the most out of this investment? So just like a vehicle battery, we really want to make sure that that battery's regularly charged and kept well charged. So we really want to keep it plus 70, plus 80, plus 90% state of charge. Obviously, during a busy workday, that can change. But if it's used during the day, I we always say charge it at night so you're ready to go to the next morning. Uh, certainly uh our lithium units have uh USB charging, so it could be charged in the vehicle from call to call. Um, but if we think about that lead acid battery, we talked about sulfation previously. It's true of our AGM batteries as well. So we always say, you know, charge early, charge often. And uh we what the worst thing you can do with a lead acid jump starter is let it sit in the corner and be discharged and sit in a discharged state for a long period of time. So we, if you're gonna put it away for a week or you're going on vacation, charge it before you go. If you're using it during the day, charge. It overnight. It's going to help you be more ready for your next need. But more importantly, or as importantly, it's going to let help you get the most out of the jump starter by allowing it to last the longest amount of time. And I think it's important to state with lithium too. We've been making lithium jump starters for about 11 years now. And one of the things we heard early in this the lithium jump starter world, and we still hear all the time, is uh you don't really need to charge these very often. And it's true, you don't need to charge them as often as you need to charge lead acid units. But lithium doesn't want to be discharged any more than lead acid. So what we always say is when it's not in use, charge it every 90 days. But more importantly, because your audience is going to be using these products on the regular basis, charge it regularly. Uh, it lithium has way more charge-recharge cycles built into the battery than a lead acid battery, almost roughly double. So don't be afraid to charge it. And you want to always make sure that when you're using in a jump starting application, you really want your lithium unit, whether it's ours or anyone else's, you really want it above 80% state of charge, 75% state of charge. Um, you're not doing yourself any favors to go on that next call and pull a unit out that's at uh 50% state of charge because you're really limiting the capability of that unit. So again, charge early, charge often, make sure your units are at or near full charge as much as they can be. Charge, um keeping it around full charge is the number one predictor of long unit life. In addition, always keep an eye on your cables and clamps. You want to really make sure that the cables and clamps are in good condition. Uh, you don't want a suspect clamp, uh, you don't want a compromise cable. A compromised cable could ground you in the wrong place uh if if it was frayed and and uh the inter the jacket were frayed and the internal cables were uh exposed. You you want to be 100% in control of that jump starting event, and by having a good quality unit that's fully charged or at or near full charge, but also not compromised in any way, is the best uh way to get the most out of it and also be the safest and safety, super important for your audience member, like each of your operators, but also for the vehicle that they're working on, because you don't want to have any kind of incident as a result of a compromised piece of equipment. And um, so really that's that's really how you get the most out of the jump starting investment.
Three Jump Start Safety Essentials
SPEAKER_02Man, fantastic, fantastic. Uh let me ask you this. Uh, we we cut you covered a little bit of it, how they get the most out of the jump starter. What are three things I should know to implement uh that are related to jump starter safety?
SPEAKER_04Well, first of all, safety gear, so uh safety glasses every time. I think anytime you're working around a lead acid battery, whether jump starting, charging, or doing anything else, uh you having safety goggles on is is is should be absolutely a minimum uh thing. So and all the things you do around a battery, so no rings, no chains, no anything, because you never want to, or or dropping it you risking dropping a tool across those uh battery terminals. You absolutely don't want to short a battery. The next thing I would say is uh uh really you want to just be aware of the vehicle that you're working on. Belts, hoses, uh fan blades. We want to make sure we're really clear of those, not only because you could damage your equipment, you could create a short that damages vehicle electronics, but it's a huge safety risk as well. So you really want to be careful uh when you're working in an engine compartment. And I know your audience already knows this, but it almost can't be stated too many times. And then um the other thing I would say when it comes to lithium units is uh always make sure that you're using accessories that are uh designed for that unit in particular. So the cables and clamps, our lithium units have detachable cables and clamps. Now, your audience might say, well, of course they want us to go back to them to buy the a replacement cable clamp uh kit. Yes, of course we do, but we do more for safety than for dollars because we're not gonna, you know, our business isn't gonna turn on whether or not we sell replacement cables, but safety does. So some units, none of ours do, have safety on the cable. It's really important, and again, this is not in Clore's interest whatsoever because we don't make any units that have we haven't made a unit with safety on the cable in eight years. But if any of your operators are using a lithium jump starter with safety on the cable, they need to 100%, if they replace that cable clamp set, make sure they go back to whoever they got them from and buy a replacement cable from them. Because if you replace this, because a lot of these connectors are the same, if you replace that cable and clamp with one that doesn't have the safety on the cable, you now are flying completely exposed. So again, this is not in of any interest to us because we're we don't make them this way. All our safety is built into our units, but it's still good to go back to the original manufacturer, especially for cable clamp replacements, but also charging. Now, our units use standard uh USB-C charging, so yeah, it's really not critical that you come back to us for those. But if you have any sort of unit like with a pinjack or anything like that, it's really important. Again, like we talked about with voltage on lithium batteries, that battery could be any number of lithium battery types, uh lithium iron phosphate, NCM, cobalt, etc. And all those have slightly different voltages. So if you're using a unit that doesn't charge using a standard type charging like USB-C, I we can't begin to express how important it is that they go back to the original manufacturer and make sure that they get a charger that's compatible with the battery inside their unit. And again, we have nothing to gain from me saying this, but it's really important for your operators to understand that lithium batteries are great. We can start a we can start a car with something the size of a deck of cards. But the reason we can do that is those batteries are highly energy dense. So it's really important never to do anything that's gonna sort of disrupt the balance of those battery cells because it's energy, it's really energy dense. So if something goes wrong, it's it can be difficult. So again, we don't have safety on the cables. We use standard USB-C charging. None of this applies to our units, but it's really important for your operators to understand safety, not only around a battery, not only around avoiding belts, uh, fan blades, etc. But also when we're dealing with lithium, know kind of the rules of the road. This thing, these things are great, they're super convenient, they're lightweight, they have so many benefits, but you have to respect the battery. No different than you have to respect a lead acid group 31 battery. There's a tremendous amount of power in one of those. But so we're not going to drop a wrench across those two terminals. So, again, um, just a couple things to remember can really increase the safety factor for your operators. And we're at CLOR, we're all about how do we help our customers do things more efficiently, more effectively, and in a safer manner. Those are the three most important tenets of everything we do. So even if it doesn't apply to us, I think it's really important for us to share our knowledge with your uh audience to make sure that they understand if we know something like this, it's really important for us to impart that information to them so that we can help them to be safer, even if they're not using our units.
SPEAKER_02Yeah, 100%. And I I take it, Jim, you've seen being one of the experts in industry, you've you've heard the cases of where an operator's got out, that man or woman has been on, they've been in a little bit of hurry. They're trying to get the customer taken care of. They might make one misstep, and then next thing you know, you've got a big problem out there on the side of the road.
SPEAKER_04Absolutely. It's a very difficult job. We have tremendous respect for what your audience and and co-operators go through on a daily basis. And uh certainly we we want to make sure that we're giving them products that are uh gonna really help them. So first time out of the truck, they connect our units, it's gonna start what they need to start. That's what we always say. Like jump and carry starts what doesn't want to be started. Uh, that's our claim to fame. But also we really want to make sure we're providing the information needed to uh for them to use our products and similar like products in the safest manner possible.
SPEAKER_02Man, that's fantastic. Fantastic. Well, Jim, let's do this. Let's take one more break. We're gonna hear from some more of our great sponsors. And when we come back, listeners, we'll have more from Jim O'Hara with Clore Automotive. And if you want to know more about their products, about the use of the products, uh, safety warranties and everything, make sure you go to Clore C L O R E Automotive, A-U-T-O-M-O-T-I-B-E.com, and you can see the latest products. You can check out the blogs and see all the safety information that they're putting out there that are right at your fingertips. So we'll be right back. Hang in there.
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Battery Diagnostics With Digital Testers
SPEAKER_02Well, listeners, welcome back. You are listening to Toe Professional On the Go podcast. Every week, like I said, we do our best to bring the latest information, the products and service, the manufacturers, dealers, distributors, and service providers that are offering products out there for your business, showing you what works for you and what can keep you, like I said, out of the red and back in the black. So again, today we're here with Jim O'Hara. He's the EVP of merchandising for Cloro Automotive. And let me tell you, guys, like I said, I've done business with this company for 15 years. It's a loyal company. It's a company that cares about their users out there, and they want to make sure you've got the best products in your hands so that when you're out there, it represents you and helps you represent your company as the top in the market. So back with this, Jim, again. Thanks so much for joining us today because this has been very informative for our listeners. And uh, you know, some of us, I mean, I myself, I used to think, well, battery charger, battery jump box is just a jump box, but batteries have changed so much over the years. And man, you've really laid that out for our listeners to help us understand why it's so important that you're dealing with a quality product when you're going out here to jumpstart these vehicles. So um the the the last question I've got for you, because you've covered a lot today, is what makes sense in terms of uh battery diagnostics for tow operators?
SPEAKER_04Sure. Um, so really uh the the best answer in that situation where you need to get quick answers and you can't really be dependent on where the battery's at. So is it going to be a digital battery testing solution? So um, of course, there's the carbon pile testers, fixed load testers, and those are great products, and they they tell they give you a great deal of information about a battery. But the most important thing to know about fixed load testing, variable load, but invasive load testing is the battery must be above 85% stated charge in order to get an accurate result. And in your audience's situation, that battery is never going to be above 85% stated charge, or they wouldn't have had the call in the first place. So that really drives this application back to the digital tester. And the digital tester is great in numerous ways. As I mentioned, it can it can properly and accurately assess a discharge battery, which is great. Uh, secondly, you have different uh testing regimens for different battery types. So just like we talked about with jump starting and charging, when we launched our digital testing offering in 2008, we had two battery types. We now have six because we have we now have flooded, you know, traditional flooded batteries, AGM, traditional square or rectangular-shaped AGM batteries, then we have the spiral-whelm AGM batteries, gel cell batteries, again, not really super applicable to this audience, but they're out there for other applications, and that's why we still have it. And then start-stop AGM batteries and EFB. So that's your enhanced flooded batteries that came online back in 2018-2019, and it's sort of like the cost equivalent of the AGM battery for start-stop systems and vehicles where the OE doesn't really want to spend as much money to put an AGM in, they put an EFB in there, and it's a little bit less expensive to keep the cost of that vehicle down. So we have six different battery types, and what what's great is within a digital tester, you can test the battery, you can test the start. Once you are able to start the vehicle, you can test the starting system and you can set test this charging system. So it allows your audience, the tow operator, to immediately sort of what I would call triage the system. I came out, I did this test. Probably I know the battery's shot, but I might also be able to uh give the vehicle owner, yes, I got their battery started, I got their vehicle started. Uh, but I can also run a starting system test and a charting system test. I might be able to give them some insight into where their problem is, so that when uh they're very likely to need to go seek service, either with the operator, if they have a service component in addition to their uh recovery operation, but also if they don't take it somewhere else, it'll they can give that that vehicle owner some insight into what could be the source of their problem. They could have a starter problem, they could also have a charging system problem that's not charging the battery or overcharging the battery, which both have essentially the same result, is it's damaging the battery and not allowing it to start the vehicle. So for us, digital testers are the way to go. We offer a variety of digital units from hand pocket uh sized, handheld, super convenient on a uh roadside situation to larger units with uh printouts and longer cables. So, and one of the really nice features on our units with the printout, uh with the built-in printer is the last 18 inches of the cable. In in one case, one unit has 36, 40-inch cable, the other one has a 10-foot cable. But what we do is we use a connector on the end of the cable that's about 18 inches long, so that 95% of the damage of that cable happens in those last 18 inches. So this way, if that were if the cable were to be damaged, the cable or the clamps, the operator can just order a replacement set of cable ends and they're back in business. They don't have to ship the unit in for repair or replace the unit just because they damaged the clamp or damaged the cable. So it's a really nice feature, especially in this environment, where as you pointed out, it's tricky, they're in a hurry, it's it's you're on the side of the road in many cases, where you've got a lot to think about beyond just uh you know where you're making your battery connections and you could damage the cable. So what's really nice is I don't have to send it in to have 10 foot of cable replaced, I can just replace that cable end.
Wrap Up Resources And Closing Prayer
SPEAKER_02Jim, that is fantastic. I tell you, you guys have at Clore have thought about everything for uh uh for for your end users that's using the products. And and let me tell you, folks, not not only do they have that jump starters, they have power inverters, battery chargers, booster cables, battery testers, um, just everything is offered uh that that you might look, even lighting solutions uh as well. Uh so make sure you go to uh clawautomotive.com. Uh the website has everything from their products to technical service, recharge alerts, you can uh register your products there. Um, and then they have cloor stories, resources, and articles uh that will give you a full rundown on every use for the product, the ways you should uh charge it, uh maintaining, and everything. So if you're looking for somebody not only that will bring a product to you, but that gives you a lot of service after the sale, helps you with it along the way, and provides the right products from the start, make sure you go to chlorautomotive.com. Uh, Jim, it's man, it's been a pleasure having you on here.
SPEAKER_04Yeah, thank you for having me.
SPEAKER_02Oh, you're you're certainly welcome. This has been very informative for our viewers. And uh, I tell you, I think it's gonna be something that's gonna get them thinking. It's gonna have them looking out there in the side of the truck going, hey, wait a minute. I might need to take a look at my current jump box and see what I need to do moving forward because the game has changed. So we appreciate Core Automotive for all the fantastic products. And as always, folks, we're gonna end this with a quick prayer for the industry. Uh, if you'll bow your head. Dear Heavenly Father, we just uh thank you for our our vendors, our distributors, our product providers, the knowledge they have, the safety they bring to the market. Uh, and Lord, we ask you continue to increase their capacity and uh their uh ability to do business out here for what they're bringing to the market. Also ask you, Father, to cover every one of our men and women of Towing. They certainly have a servant's heart. They go out there on a daily basis in some of our families' worst conditions to help them on the side of the road. Lord, we just ask you to bless them, put a hedge of protection around them and bring them back home to their families safe, and bless them for the heart that they have in this industry. And with that, we thank you and we praise you, Lord, in your precious name, Jesus Christ. Amen. Well, listeners, thank you as always for making Toe Professional the number one podcast in the towing and recovery industry. With over 23,000 listeners, make sure you get out there, you view us on Toe Professional, on the Go podcast on YouTube, or you go out there and you can view the podcast out there anywhere from Spotify, iTunes, Pandora, Stitcher, iHeartMedia, Amazon, or wherever you see your podcast. Also, make sure you look at the latest edition of Toe Professional. Magazine where Clore has a very in-depth uh article. It's right there on Facebook today. So make sure you go check it out, see the latest in products, and think about what you've got in the uh in the side box of your service vehicle and about upgrading for the latest and products from Clore Automotive. Thanks again until next time. God bless.