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Unboxing Japan
Unboxing Japan features Charles & Akira broadcasting from the lovely Kyoto, Japan. Charles, a translator, writer, and cultural consultant living in Japan for over 20 years, and Akira, a service and hospitality consultant, apply their unique perspective to a wide range of topics; from features introducing interesting aspects of Japan, to current events in Japan and around the world. (この番組は、マッケニー・チャールズと河上朗でお送りする国内外の日本に興味がある人に向けた番組です。日本とはどんな国なのか、日本ではどんなことが起きているのかを、日本に長年住むチャールズさんと、日本で生まれ育った河上との二人のリアルな視点からお伝えし、それに対してどう思うのかなどについてお伝えします。)
Unboxing Japan
Unboxing Japan S1-E2 ｜朗とサービス＆ホスピタリティ
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Charles & Akira
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Season 1
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Episode 2
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Akira introduces himself and discusses his philosophy and practical approach to Japanese services and hospitality.
(Japanese language only)
Intro
Akira self-intro
Akira's approach to sales
Akira's ideal customer service
Creating key moments for customers
New business styles amid COVID
Sales in an online world