Over the years I’ve had plenty of new clients come in the door who are, frankly, pissed off with their existing accountants because they haven't been told these things until it was too late and also, to be honest there have been a few occasi...

I’ll bet that there’s a lot of things about your business that your great grandparents would recognise. Customer service, dealing with suppliers and managing employees. Some fundamental things simply never change. So, what...

If you don’t have a plan for growth, you probably won't grow. On the other hand, it’s not impossible. You can be totally clueless about growing a business and sometimes it just happens anyway. But, normally that kind of ...

One of the biggest things that ever happened to professional football was the introduction of the video camera. Because not only did these cameras mean that we could watch games in real time, it meant that coaches could record the players and s...

You might have heard of the business life cycle…. That’s the idea that businesses tend to begin as start-ups, then go through a growth period then move on into maturity and eventually the owners sell the business. Of course it doesn't always wo...

Have you ever heard the phrase “don't reinvent the wheel?” And yet when we look at our own businesses, how many times do we see systems and processes and procedures that have been cobbled together from the ground up? Things like quoting templat...

One of the most important decisions that you need to make when you’re running a business is pricing. This is true whether you’re running an electrical or HVAC business or in fact any other kind of business  - it doesn’t really matter. I...

Hey bright Sparks, I'm David Thomson from Certus Group Accountants and you're listening to the Bright Sparks Podcast, the place where you get one actionable lesson each episode to help you build your profitable electrical or HVAC business.