WO Voices
Welcome to WO Voices, a podcast series from Women In Optometry, featuring women ODs and others who talk about some aspect of practice, business, career choices, family, volunteer interests, leadership in the profession and more. Hosted by WO editor Marjolijn Bijlefeld, WO Voices is a chance to share ideas within the WO community and beyond. It’s another platform to bring women’s voices in the profession to the fore. If you’d like to join us on a podcast episode, we’d love to hear from you.
WO Voices
Angela Fisher Aprahamian: Don't Push Recalls Off
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Angela Fisher Aprahamian of National Recalls in Los Angeles, California, says that optometric practices can have effective recall strategies for reactivating patients—but only if the task is specifically part of someone's work day or work week. She describes the process her employees use—and how those could be adapted for in-house use.