WO Voices

Dr. Jay Yoon: Overcoming Bias: Making Sure Your Patients Are Heard

Jobson Healthcare

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0:00 | 24:42

Jay Yoon, OD, of Chelsea Eye Ophthalmology in New York, NY, has seen patients—often women or marginalized people—whose symptoms and complaints are not taken seriously because of some bias on the part of a provider. She discusses some examples and the lessons learned for optometry and for anyone who may have to advocate for a patient—or themselves.