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WO Voices
Welcome to WO Voices, a podcast series from Women In Optometry, featuring women ODs and others who talk about some aspect of practice, business, career choices, family, volunteer interests, leadership in the profession and more. Hosted by WO editor Marjolijn Bijlefeld, WO Voices is a chance to share ideas within the WO community and beyond. It’s another platform to bring women’s voices in the profession to the fore. If you’d like to join us on a podcast episode, we’d love to hear from you.
WO Voices
Creating Connection: Bringing Mindfulness Into Patient Conversations
Dr. Maples explains how patient feedback—including not feeling rushed, being listened to and receiving clear explanations—inspired her to deconstruct what makes an eye exam feel meaningful. She shares how mindfulness and reflexive listening can help providers build trust, improve outcomes and reduce burnout. The goal, she says, is to help more patients feel seen and heard—even on the busiest clinic days.