WO Voices

Visionary Voices: Dr. Carla Mack on Leadership

Jobson Healthcare

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 10:26

Carla Mack, OD, MBA, FAAO, FBCLA, shares with Kristin Anderson, OD, FNAP, FAAO, how she cultivated her own leadership style. She embraces continuous learning; is concise in communication and proactive relationship-building; prioritizes patient/customer experience; applies business thinking; and adapts to industry change.