Get REAL about marketing

... Customer UX in Retail Marketing

February 23, 2024 REAL Agency Season 2 Episode 7
... Customer UX in Retail Marketing
Get REAL about marketing
More Info
Get REAL about marketing
... Customer UX in Retail Marketing
Feb 23, 2024 Season 2 Episode 7
REAL Agency

Delve into the timeless art of customer experience in online and offline retail as Laura and Em chat through the evolution of user experience in retail marketing. 

This episode talks through the so-called "revolutionary" concept of customer experience, tracing its lineage up to the digital storefronts of today. Discussions demonstrate that the fundamentals of personalisation, engagement, and storytelling have been the bedrock of retail since its inception.


To get in touch with the REAL team, email us at hello@thisisreal.agency

Want to keep up to date with all things REAL? Follow us here:

REAL Agency Instagram
REAL Agency LinkedIn
REAL Agency X

Show Notes

Delve into the timeless art of customer experience in online and offline retail as Laura and Em chat through the evolution of user experience in retail marketing. 

This episode talks through the so-called "revolutionary" concept of customer experience, tracing its lineage up to the digital storefronts of today. Discussions demonstrate that the fundamentals of personalisation, engagement, and storytelling have been the bedrock of retail since its inception.


To get in touch with the REAL team, email us at hello@thisisreal.agency

Want to keep up to date with all things REAL? Follow us here:

REAL Agency Instagram
REAL Agency LinkedIn
REAL Agency X