Making Connections
Introducing Nick Layzell, Customer Success Director at Telehouse as the host for this series, with over 25 years’ experience in the IT industry. Each episode he’ll be joined by a pioneer in their field covering cutting edge subjects in the connectivity landscape.
Episodes
20 episodes
IWD 2025: The Female Force Changing the Data Centre Industry Landscape
In this special International Women’s Day episode of Making Connections, guest host Nadia McIntosh explores the evolving role of women in the data centre industry with three inspiring guests: Michelle Wainwright, Operations and Board D...
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Season 1
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Episode 20
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15:22
Elevating the customer’s experience
The expectations of customer service have changed dramatically, with organisations seeking more than just problem-solving. Today, they demand strategic partnerships, tailored support, and proactive communication to help them navigate increasing...
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Season 1
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Episode 19
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30:26
Celebrating 35 years of Telehouse: building a sustainable digital future
In this episode of “Making Connections”, host Nick Layzell reflects on 35 years of Telehouse with Mark Pestridge, Executive Vice President & General Manager of Telehouse Europe, and Sami Slim, CEO of Telehouse France. Together, the...
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Season 1
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Episode 18
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38:19
Retrofitting for sustainability: navigating Telehouse South's transformation with Skanska
In this episode of "Making Connections," host Nick Layzell, Customer Success Director at Telehouse, is joined by Julian Hennessy, Projects Director at Telehouse, and Dan Williams, Managing Director of Skanska Mechanical and Electrical. Together...
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Season 1
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Episode 17
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21:05
The future of data centre development: discussing regulations and AI with Clifford Chance
In this episode of "Making Connections," host Nick Layzell, Customer Success Director at Telehouse, is joined by Marianne Toghill, Head of UK Real Estate Construction at law firm Clifford Chance, and Sarah Draper, General Counsel and Chief Risk...
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Season 1
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Episode 16
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22:22
Retrofitting an existing data centre building for functionality, efficiency, and sustainability
In this episode of "Making Connections," host Nick Layzell, Customer Success Director at Telehouse, is joined by Chris Williams, Technical Director at Black & White Engineering, and Julian Hennessy, Project Director at Telehouse. Together, ...
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Season 1
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Episode 15
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22:55
Extended Edition: Leadership Lessons from Adventurer and Record-Breaker Mark Beaumont
In this extended edition of "Making Connections," adventure meets the corporate world through the candid insights of Mark Beaumont, a distinguished adventurer and record-breaking cyclist. Hosted by Nick Layzell, Customer Success Director at Tel...
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Season 1
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Episode 14
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1:07:36
The Digital Shift in Financial Data Sharing: The FFDA and Open Finance
In this episode of "Making Connections" host Nick Layzell, Customer Success Director at Telehouse, is joined by two leading voices in the field: Andy Thornley from techUK and Alex Pennington, Legal Counsel at Telehouse. This episode offers an i...
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Season 1
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Episode 13
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31:46
Financial services in a digital world
Customers are demanding more from their digital experiences when dealing with financial services organisations. Personalisation tactics are therefore growing in popularity as companies look to increase loyalty, but they also need to consi...
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Season 1
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Episode 12
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24:52
Should organisations store everything in the cloud?
More organisations are shifting their workloads and data to public cloud solutions. While the cloud can bring lower costs, reduce maintenance requirements and provide high scalability, it doesn’t always suit every workload.Before organis...
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Season 1
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Episode 11
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26:16
The future of an interconnected world
Interconnectivity remains in the spotlight as remote workforces become the norm, and end-users consume a growing number of services globally. With ever-expanding digital ecosystems – how will the importance of interconnectivity chan...
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Season 1
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Episode 10
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32:41
Robotics in the data centre
Unlike their fictional counterparts found on the silver screen, robots have limitations in the real world. However, an increasing number of industries are finding effective use cases for robotics, making the technology integral to certain opera...
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Season 1
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Episode 9
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21:53
Women in Tech: IWD 2023
Wednesday 8th March marks International Women’s Day 2023 and this year, the UN’s theme is DigitALL: Innovation and technology for gender equality. Just 26% of the general tech workforce and only 5% of leadership positions in the ...
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Season 1
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Episode 7
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15:39
2023 trends
The intersecting threats of climate change, economic pressures and the energy crisis are the latest in a series of challenges for UK businesses today. Many have had to adjust broader business strategies to accommodate increased spending and oth...
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21:02
Risk management challenges: A rapidly evolving landscape
With physical and cyber risks multiplying and evolving, organisations can no longer rely on traditional risk management approaches. Today’s effective risk management need to celebrate and leverage the interrelationships between diff...
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Season 1
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Episode 6
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26:57
How will AI and ML accelerate innovation?
The opportunities of AI and ML are intrinsically linked with innovation. But whilst the benefits are in sight, the path to accessibility may not always be as clear.With the increasing importance of AI in the UK’s tech industry, how can b...
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Season 1
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Episode 5
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19:38
What does time mean for businesses?
For organisations today, time matters more than ever.Whilst crucial across all sectors, time is particularly critical within the finance industry; and financial leaders should be on the clock to ensure the success of its operations and ...
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Season 1
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Episode 4
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18:33
Sustainability in IT
Sustainability has rapidly risen up the IT agenda. Among the backdrop of net-zero targets, businesses are exploring options for driving green improvements and cloud and data centre providers are responding to changing sustainability expectation...
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Season 1
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Episode 3
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15:25
Meeting growing data demands
Data volumes are on the rise – and there are no clear signs of it slowing down anytime soon.Whilst the possibilities for organisations to engage with data are limitless, the sheer number of opportunities and volume of data itself can qui...
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Season 1
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Episode 2
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11:06
The rise of hybrid IT: What’s driving demand?
Uncontrollable data volumes and pressure to keep a competitive edge can put enterprises under strain.Recent research by Telehouse found that a third of enterprises recognise data growth as a serious problem. The light at the end of the t...
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Season 1
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Episode 1
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17:29
