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Chantal M. Roberts, CPCU

Chantal M. Roberts, CPCU, AIC, RPA, ITP, is a claims consultant and expert witness with over 25 years of experience. She specializes in claim handling standards and litigation support. She is the author of The Art of Adjusting and Once Upon A Claim


Chantal serves as a lecturer at BMCC–CUNY and The Institutes, where she teaches insurance law and risk management. She is also a Bankrate Expert Contributor, writing articles to help the public understand property and casualty insurance topics.


  • Once Upon a Claim: Explore the magical world of claims adjusting. Get your copy now.
  • The Art of Adjusting®: Master the art of claims adjusting with practical insights. Purchase here.
https://www.theartofadjusting.com/