The Art of Adjusting® Podcast Podcast Artwork Image

The Art of Adjusting® Podcast

William Auten & Chantal Roberts

Dive deep into the world of insurance claims with our podcast, newly rebranded as "The Art of Adjusting®"—a title echoing the revered book of the same name. This revamped podcast is not just a beacon for professionals navigating the adjuster landscape but also a wealth of insights for those curious about the intricacies of the industry.

We're thrilled to announce that Bill Auten, owner of Auten Claims Management, will now share the mic with a stellar co-host, Chantal Roberts. Chantal isn’t just the brilliant mind behind the book 'The Art of Adjusting®'; she's also the powerhouse owner of CMR Consulting. Together, this dynamic pair will decode the complexities of various claims, from property and auto to liability and workers’ compensation, providing unmatched expertise and invaluable insights for our listeners.

In our recent episodes, we've explored a range of riveting topics, offering a deep dive into the technicalities of claims, showcasing transformational journeys within the industry, and illuminating the art and science of policy decoding and investigation. Special guests, including industry veterans like Steve Frattare, have graced our platform to share their extensive knowledge and experience, shedding light on a multitude of areas within the claims adjusting world.

Subscribe to “The Art of Adjusting®” to keep abreast of the evolving landscape of insurance claims. Share our treasure trove of episodes with colleagues, friends, and anyone with an appetite for understanding the captivating, multifaceted world of claims adjusting.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management. To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

Episodes
Episode #39 - Policy and Practice: Depreciation of LaborApril 11, 2024
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Episode #38 - Rising Tides, Rising Challenges: Beyond the FloodlineMarch 28, 2024
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Episode #37: Clarity in Contracts: A Claims Adjuster's GuideMarch 14, 2024
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Episode #36: From Ancient Egyptians to Modern Claims: The Leap Year Impact on InsuranceFebruary 29, 2024
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Episode #35 - Navigating AI and Cybersecurity Threats in Insurance ClaimsFebruary 15, 2024
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Episode #34: Treat Yo-selfFebruary 01, 2024
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Episode #33 - Mastering Statement Taking in Claims AdjustingJanuary 18, 2024
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Episode #32 - Beyond Bad Faith: Mastering Claims with the Unfair Practices ActJanuary 04, 2024
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Episode #31 - Holiday Law - Unwrapping Santa's Legal Challenges with Donna MeehanDecember 21, 2023
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Episode #30 - From Snark to Synergy - A Guide to Respectful Claims HandlingDecember 07, 2023
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Episode #29 - Stuffing, Stress, and Self-Care: A Claims Adjuster's ThanksgivingNovember 23, 2023
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Episode #28 - Subrogation Simplified: Navigating Claims and DemandsNovember 09, 2023
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Episode #27 - Leaves, Rain, and Nuts: Fall Insurance InsightsOctober 26, 2023
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Episode #26 - Demystifying MIST: Navigating Minor Impact Claims with Expert InsightOctober 12, 2023
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Episode #25 - The Adjuster's Journey: A Deep Dive into the Life and Challenges of an Independent AdjusterAugust 24, 2023
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Episode #24 - Navigating Business Income Claims for Claims ProfessionalsAugust 10, 2023
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Episode #23 - Coverage with Steve Frattare - ROR's, Non-waivers and DJ ActionsJuly 06, 2023
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Episode #22 - From Community Organizer to Claims Adjuster Steve Frattare's Remarkable Career - Part 1June 29, 2023
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Episode #21 - Decoding Insurance Policies Key Considerations for Claim AdjustersJune 22, 2023
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Episode #20 - The Art of InvestigationJune 15, 2023
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Episode #19 - The Claims Process: Handling Insured Entities and AttorneysJune 08, 2023
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Episode #18 - Gen Z: Attracting The Next Generation to the Insurance IndustryJune 02, 2023
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Episode #17 - Hurricane Ian - Are Commercial Claims For You?September 29, 2022
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Episode #16 - Drones for Claims AdjustersSeptember 22, 2022
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Episode #15 - Depreciation Debate with Chantal Roberts - Part 2 of 2September 15, 2022
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