
NatRevMD
Medical billing tips for healthcare professionals — by healthcare professionals.
This podcast is here to help private practices get paid what they’ve earned. We share real-world strategies for accurate coding, smoother billing workflows, and fewer denials — all from a team that’s been in your shoes. Whether you’re just getting started or trying to tighten up your revenue cycle, you’ll get practical advice you can actually use.
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NatRevMD
#114 The #1 Front Desk Mistake That Causes 30% of Denials
Stop Losing Revenue to Eligibility Errors
Did you know that up to 30% of denials in private practices come from eligibility mistakes? In this episode of the NatRevMD Podcast, Dr. Heather Signorelli unpacks the seven most common eligibility errors—from skipped checks and inactive coverage to coordination of benefits and payer ID mix-ups. She also shares practical fixes you can implement right away to cut denials, protect revenue, and keep cash flow steady.
Whether you’re managing a small office or multiple providers, these tips will help your front desk and billing team work smarter and more effectively.
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👉 For more resources and tools to help your practice thrive, visit us at NatRevMD.com