NatRevMD
Medical billing tips for healthcare professionals — by healthcare professionals.
This podcast is here to help private practices get paid what they’ve earned. We share real-world strategies for accurate coding, smoother billing workflows, and fewer denials — all from a team that’s been in your shoes. Whether you’re just getting started or trying to tighten up your revenue cycle, you’ll get practical advice you can actually use.
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NatRevMD
#155 That Certified Letter Just Arrived. Now What?
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Free Guides Mentioned in This Episode:
- Margin Protection Playbook: https://natrevmd.com/margin-playbook
- Eligibility & Billing Verification Guide: https://natrevmd.com/eligibility-billing-verification/
Your stomach drops. You check the mail and there it is: a certified letter from your biggest payer demanding medical records. You have 30 days to respond. Where do you even start?
If this is the first time you’re thinking about an audit, it’s already too late to fix the charts they want. The practices that survive audits—and avoid six-figure paybacks—are the ones that live in a state of constant readiness.
In this episode, Dr. Heather Signorelli walks you through the different types of audits (Payer, RAC, TPE) and explains why the old "wait and see" approach is financial suicide in an era of data-mining payers.