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CX In The Wild

Are outcomes for people still the heartbeat of the CX you provide?

September 13, 2022 Dennis Wakabayashi Season 1 Episode 6

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CX In The Wild

Are outcomes for people still the heartbeat of the CX you provide?

Sep 13, 2022 Season 1 Episode 6

Dennis Wakabayashi

Join me and the VP of Customer Experience at Dominion Energy, Utibe Bassey, as we discuss how our perception of ourselves and others affects how we provide experiences.

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Join me and the VP of Customer Experience at Dominion Energy, Utibe Bassey, as we discuss how our perception of ourselves and others affects how we provide experiences.