CX In The Wild

Are you ready to move beyond responding to service requests to coaching and guiding customers in areas of their interest?

October 18, 2022 Dennis Wakabayashi Season 1 Episode 9
CX In The Wild
Are you ready to move beyond responding to service requests to coaching and guiding customers in areas of their interest?
Show Notes

Join me and the CEO at eGain Corporation, Ashu Roy, as we discuss the evolution of digital customer service in the information economy.