Join me and Emily Gray, the Chief Customer Officer at Playvox, as we dive into the concept of intentional kindness. We unearth the notion of leading with kindness, knowing that kindness is not weakness. Shifting toward a balance in authenticity, being present, having a listening ear, and having the capacity to share is the key to transforming CX.
Join me and Emily Gray, the Chief Customer Officer at Playvox, as we dive into the concept of intentional kindness. We unearth the notion of leading with kindness, knowing that kindness is not weakness. Shifting toward a balance in authenticity, being present, having a listening ear, and having the capacity to share is the key to transforming CX.