CX In The Wild

Why are chat windows so important in CX today?

Dennis Wakabayashi Season 2 Episode 5

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Join me and Jonathan Williams, the Founder & CEO of Chat Inc., as we uncover the power of social messaging as a new interface for businesses to engage with customers and customers to engage with brands. We also discuss the multidimensional aspects of conversational interfaces that enable more effective communication than pure text messaging. 

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