Join me as I sit down with Ginger Conlon, Thought Leadership Director at Genesys. With a distinguished career in editorial leadership, including roles as the chief editor of Direct Marketing News, 1to1, and CRM magazines, Ginger has continually driven change and innovation in marketing organizations. Her editorial vision has led to increased readership, engagement, and revenue.
In this episode, we delve into Ginger's multifaceted expertise, covering topics from customer experience and content marketing to sales and marketing strategy. We also explore the vision of Genesys, a global leader in orchestrating billions of remarkable customer experiences through cloud, digital, and AI technology.
Don't miss this opportunity to gain insights from a true industry trailblazer and learn how Genesys is shaping the future of customer experiences worldwide.