CX In The Wild

Navigating Tech Triumphs: A Journey from Engineering to Entrepreneurial Mastery

January 25, 2024 Dennis Wakabayashi Season 6 Episode 1
CX In The Wild
Navigating Tech Triumphs: A Journey from Engineering to Entrepreneurial Mastery
Show Notes

In this episode, I had the pleasure of conversing with Sean Minter, founder and CEO of AmplifAI. His journey from an engineering graduate to revolutionizing call centers is inspiring. We explore Sean's adventures through the telecom industry's evolution, from deregulation challenges to leading successful tech ventures.

Sean shares insightful experiences on transitioning from technical expertise to mastering sales and problem-solving in dynamic markets. The highlight is AmplifAI's transformative approach to enhancing call center performance, skillfully blending technology with human potential.

Join us for this engaging episode where Sean simplifies the intricacies of call center management while showcasing the innovative spirit needed in today's customer experience landscape.

Connect with us:

Sean Minter on LinkedIn: linkedin.com/in/seanminter

Learn more about Sean's work at their website: https://www.amplifai.com/

Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi