CX In The Wild
"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.
Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, and challenges. From Fortune 500 companies to vibrant startups, 'CX in The Wild' transcends boundaries, offering a global perspective that resonates with professionals from all walks of life.
With over three decades of experience and an influential presence in the CX field, Dennis engages listeners with compelling talks, inspiring stories, and practical wisdom, all woven into a narrative that educates and empowers. Each episode is a masterclass in understanding the importance of building genuine connections with customers and transforming customer-centric efforts into lasting success.
Whether you're a seasoned CX expert or a curious newcomer, 'CX in The Wild' is a passport to the diverse world of Customer Experience, filled with exclusive interviews, unparalleled insights, and the tools you need to excel. Join us as we venture into the wild terrains of CX, unlocking the secrets that enable businesses to thrive in an ever-changing landscape."
CX In The Wild
How is the world of wearable technology and smart textiles redefining daily living?
In this episode, I speak with Ulysses Wong, CEO of Softmatter, a visionary technology company pioneering soft goods and wearables. Ulysses brings over 25 years of transformative leadership, scaling global tech businesses and creating new revenue streams.
Softmatter is dedicated to crafting complete next-to-skin solutions that revolutionize the way we live. They are pioneers in creating smarter textiles, integrating technology seamlessly into everything we wear and interact with. With a focus on wellness and fitness services, Softmatter is redefining wearable technology and smart textiles to transform our daily lives.
Join us as we dive into Ulysses Wong's visionary leadership, Softmatter's groundbreaking advancements, and the future of wearable technology. Don't miss this episode to gain insights from an industry expert and discover how Softmatter's innovative approach is reshaping the landscape of wearables and smart devices.
