CX In The Wild
"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.
Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, and challenges. From Fortune 500 companies to vibrant startups, 'CX in The Wild' transcends boundaries, offering a global perspective that resonates with professionals from all walks of life.
With over three decades of experience and an influential presence in the CX field, Dennis engages listeners with compelling talks, inspiring stories, and practical wisdom, all woven into a narrative that educates and empowers. Each episode is a masterclass in understanding the importance of building genuine connections with customers and transforming customer-centric efforts into lasting success.
Whether you're a seasoned CX expert or a curious newcomer, 'CX in The Wild' is a passport to the diverse world of Customer Experience, filled with exclusive interviews, unparalleled insights, and the tools you need to excel. Join us as we venture into the wild terrains of CX, unlocking the secrets that enable businesses to thrive in an ever-changing landscape."
CX In The Wild
Navigating Tech Triumphs: A Journey from Engineering to Entrepreneurial Mastery
In this episode, I had the pleasure of conversing with Sean Minter, founder and CEO of AmplifAI. His journey from an engineering graduate to revolutionizing call centers is inspiring. We explore Sean's adventures through the telecom industry's evolution, from deregulation challenges to leading successful tech ventures.
Sean shares insightful experiences on transitioning from technical expertise to mastering sales and problem-solving in dynamic markets. The highlight is AmplifAI's transformative approach to enhancing call center performance, skillfully blending technology with human potential.
Join us for this engaging episode where Sean simplifies the intricacies of call center management while showcasing the innovative spirit needed in today's customer experience landscape.
Connect with us:
Sean Minter on LinkedIn: linkedin.com/in/seanminter
Learn more about Sean's work at their website: https://www.amplifai.com/
Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi
